Parts Sales Representative

2 weeks ago


Salem, United States ProParts Direct, LLC Full time

Company Description

ProParts Direct, LLC is a leading supplier of lawn mower and small engine parts for popular brands such as Toro, Ariens, Simplicity, MTD, Echo, Snapper, and Cub Cadet. We offer a wide range of parts including belts, skid shoes, blades, and filters, making us a one-stop shop for all parts needs. We are located in Salem, NH and have a strong reputation for providing high-quality products and exceptional customer service.


Role Description

ProParts is seeking a detail-oriented Parts Sales Representative to join our growing team in our Call Center supporting our rapidly growing online parts sales business. The ideal candidate should posses strong communication skills and be proficient with computers, customer service, and knowledge of outdoor power equipment, engines, and/or equipment maintenance. As a Parts Sales Representative, you will be responsible for managing customer inquiries, providing excellent customer service to new and current customers, processing orders, and maintaining inventory control. This position deals directly with landscape/ contractor customers looking for knowledgeable people to help then with their equipment needs. Fluency in English is required and proficiency in Spanish is a huge plus.


Qualifications

  • Customer Satisfaction, Customer Service, and Sales skills
  • Excellent communication and interpersonal skills
  • Experience in inventory control
  • Strong problem-solving and organizational skills
  • Ability to work independently and in a team
  • Knowledge of lawn mower and small engine parts is a plus
  • Previous sales experience is a plus
  • High school diploma or GED equivalent


Other Skills

  • Bi-lingual
  • Ability to use a computer
  • Excellent organizational skills
  • Have Shopped online


Benefits

  • 401(K)
  • 401(K) Matching
  • Dental
  • Health
  • Paid Time Off
  • Vision
  • Life Ins.


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