Floor Manager

1 month ago

New York, United States Career Group Full time

Our client, a reputable restaurant group, is seeking a Floor Manager to join their team in New York The Floor Manager will oversee all aspects of the food and beverage operations. This role requires a leader who can manage day-to-day operations while ensuring the highest standards of quality and service.


Responsibilities:

  • Oversee daily food and beverage operations, ensuring smooth and efficient service.
  • Develop and implement standard operating procedures (SOPs) to maintain high service standards.
  • Monitor and manage labor costs, food costs, and inventory levels.
  • Ensure compliance with health and safety regulations, including food handling and sanitation standards.
  • Recruit, train, and supervise staff across all F&B operations, including servers, bartenders, kitchen staff, and support roles.
  • Create and manage staff schedules to optimize service and control labor costs.
  • Ensure all guests receive outstanding service, responding promptly to any concerns or complaints.
  • Work closely with the front-of-house team to create memorable dining experiences for guests.


Qualifications:

  • Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role.
  • Strong knowledge of food and beverage operations, including front-of-house and back-of-house management.
  • Excellent leadership and team-building skills, with the ability to motivate and develop staff.
  • Strong financial acumen, with experience managing budgets and financial performance.
  • Exceptional customer service skills, with a focus on creating a positive guest experience.
  • Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
  • Proficient in restaurant management software and POS systems.



If this sounds like a fit, please submit your resume for consideration


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