Customer Service Representative

1 month ago


Tinley Park, United States Addison Group Full time

Job Title: Order Management Associate

Location (city, state): Tinley Park, IL

Industry: Manufacturing

Pay: $20-22/hr


About Our Client:

Addison Group is partnering with a leading company in the manufacturing industry.


Job Description:

This position is a 2-3 month contract role with the potential for permanent employment based on performance. The selected candidate will be crucial in managing order entries and responding to customer inquiries during a critical project phase.


Key Responsibilities:

  • Enter and process purchase orders electronically from authorized distributors and customers.
  • Handle data entry tasks across multiple systems.
  • Respond to 40-50 customer inquiries per day via email.
  • Process additional transactions such as document reprints, expedite requests, and certificate creation.


Qualifications:

  • 1-3 years of experience in corporate data entry or customer service.
  • High school diploma or equivalent.
  • Proficiency in MS Office required; ERP and CRM systems experience is a plus.
  • Strong communication and problem-solving skills.
  • Ability to work collaboratively within a team in a 100% in-office environment.


Additional Details:

  • Work Hours: Monday to Friday, 8:30 AM – 5:00 PM
  • Dress Code: Business casual (jeans allowed)
  • Team Size: Around 50 members, with a collaborative team culture



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