IT Service Desk Specialist
3 weeks ago
The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed.
- Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.
- Offer technical assistance in the configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Including Laptops and mobile devices.
- Troubleshoot technical issues related to user hardware and software.
- Maintain accurate asset inventory system that includes scanning and tagging technology assets. Maintain accurate lists of retired equipment – devices and equipment designated for removal or destruction.
- Investigate and document incident root cause and resolution and maintain accurate and detailed records in the ticket management system (ServiceNow).
- Train and assist computer users with the use of devices and common applications.
- Monitor and manage Computer Backup Jobs.
Requirements
- Minimum education - high school diploma, (Associate/Bachelor in relevant field of study valued/preferred)
- 5-6+ years of experience providing IT support in an enterprise environment, or equivalent.
- Preferred certifications include CompTIA A+, Network+, MCSA
- ServiceNow experience preferred
- Strong experience with PC hardware
- Strong experience with Windows 10
- Detail-oriented and organized.
- Someone who has a sense of urgency and is efficient.
-
IT Service Desk Specialist
1 week ago
San Ramon, United States Bayforce Full timeThe Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed.Respond to IT Help queries on the phone,...
-
Help Desk Specialist
1 day ago
San Antonio, United States B.E.A.T. LLC. Full timeJob Title: Help Desk Specialist Location: San Antonio, TX Clearance: Secret Certification: CompTIA Security+ Four years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures, and apply industry...
-
Help Desk Engineer
2 weeks ago
San Antonio, United States Gridiron IT Full timeGridIron IT is seeking multiple NOC Specialist local to San Antonio, TX.Clearance: Top Secret (SCI Eligible)PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk) problem...
-
Help Desk Engineer
3 days ago
San Antonio, United States Gridiron IT Full timeGridIron IT is seeking multiple NOC Specialist local to San Antonio, TX.Clearance: Top Secret (SCI Eligible)PRIMARY RESPONSIBILITIES: Manage and operate a 24/7/365 NOC for enterprise network monitoring; incident escalation and response; and maintenance and upgrade activities ****DIFFERENT SHIFTS PROVIDED*** Provide Tier 1, Tier 2 (Help Desk) problem...
-
Service Technician
3 weeks ago
San Diego, United States Air Service Specialist Full timeJob DescriptionJob DescriptionWe are seeking a Service Technician to join our team! You will maintain, service, and repair residential and commercial HVAC systems.Responsibilities:Troubleshoot and repair a wide range of HVAC equipmentPerform routine preventative maintenance Respond to work order requests in a timely fashion Adhere to all safety policies...
-
Rehab Services Front Desk/Call Center Specialist
2 weeks ago
San Diego, United States Vets Hired Full timeAbout the job Rehab Services Front Desk/Call Center Specialist DESCRIPTION: Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing...
-
San Diego, United States Vets Hired Full timeAbout the job Rehab Services Front Desk/Call Center Specialist DESCRIPTION: Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing...
-
San Diego, United States Vets Hired Full timeAbout the job Rehab Services Front Desk/Call Center Specialist DESCRIPTION: Under general supervision, the incumbent is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing...
-
Director, Business Development
3 weeks ago
San Francisco, United States The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
IT-Service Desk
3 weeks ago
San Diego, United States Endeavor Bank Full timeJob DescriptionJob DescriptionPosition: IT SpecialistLocation: Carlsbad, CASchedule: Monday – Friday (8am – 5pm) some flexibilityReports to: Information Security OfficerBenefits: Full-time employees will be eligible to participate in all Bank sponsored benefits including medical, dental, vision and life insurance, and 401(k) program. Seeking a highly...
-
Support Desk Specialist Tier 1 and Tier 2
2 weeks ago
San Diego, United States Virtual Full timeSupport Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial...
-
Support Desk Specialist Tier 1 and Tier 2
3 days ago
San Diego, United States Virtual Full timeSupport Desk Specialist Tier 1 and Tier 2 (multiple openings) Job Summary We are seeking a Support Desk Specialist to join our dynamic team. This role is ideal for those who thrive in a fast-paced environment, excel in multitasking, and are passionate about providing top-notch support to our clients. As a Support Desk Specialist, you will play a crucial...
-
Front Desk Receptionist
3 days ago
San Ramon, United States Surgery Partners Full timeJOB TITLE: Front Desk Receptionist GENERAL SUMMARY OF DUTIES: Greeting patients Performing check-in procedures Maintaining current demographic and insurance information in computer and in the chart Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed Primary focus is servicing patients...
-
Client Services Manager
3 weeks ago
San Ramon, United States Summit Financial Group, LLC Full timeJob Description Job Description Description: Client Service Team Leadership: Supervise Client Services Coordinators and the Front Desk Administrator, overseeing schedules, providing backup, and ensuring adherence to service standards. Establish and manage team goals, track progress, and celebrate achievements. Design and update processes/workflows to...
-
Customer Service/Sales
2 weeks ago
San Ramon, United States Home Depot Full timeJob Description Position Purpose: Retail associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify,...
-
San Diego, United States UC San Diego Health Full timePayroll Title: - HOSP AST 3 PD - Department: - Rehabilitation Services - Hiring Pay Scale - $32.99 / Hour - Worksite: - Koman Family Outpatient Pavilion - Appointment Type: - Per Diem - Appointment Percent: - 20% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday - Saturday**#129650 Rehab Services Front...
-
Client Services Manager
3 weeks ago
San Ramon, United States SUMMIT FINANCIAL GROUP LLC Full timeJob DescriptionJob DescriptionDescription:Client Service Team Leadership:Supervise Client Services Coordinators and the Front Desk Administrator, overseeing schedules, providing backup, and ensuring adherence to service standards.Establish and manage team goals, track progress, and celebrate achievements.Design and update processes/workflows to maximize team...
-
Guest Services Rep Full Time-104010
3 weeks ago
San Ramon, United States Extended Stay America Full time**POSITION PURPOSE AND SUMMARY** The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...
-
Senior Service Desk Technician
6 days ago
San Antonio, United States SMS Data Products Group Full timeOverview Our Cryptologic & Cyber Systems Division (CCSD) contract is in need of a Senior Service Desk Technician. The responsibilities include technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. This position is on-site at Lackland AFB and...
-
Senior Service Desk Technician
3 days ago
San Antonio, United States SMS Data Products Group Full timeOverview Our Cryptologic & Cyber Systems Division (CCSD) contract is in need of a Senior Service Desk Technician. The responsibilities include technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. This position is on-site at Lackland AFB and...