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Web Content Manager

3 months ago

Columbus, United States Software Technology Inc. Full time

Hi there,

Hope you are doing well


My name is Kishore Kallem from Software Technology Inc. Trying to reach you regarding a job opportunity, please go through the below description and let me know if you are interested.


Title: Web Content Manager(Service Desk 3)

Location: Columbus OH

Duration: Long Term


DRC is looking for a Web Content Manager to manage and contribute to business-critical content initiatives. A Web Content Manager must be knowledgeable and skillful enough to drive operational excellence for content dispersed across internal workflows, company external and internal websites, campaigns, social networks, and so on. You must be able to create/edit, manage, maintain, and syndicate the content.



We’re looking for someone who will:

  • Collaborate with team to standardize workflows
  • Seamlessly cross-collaborate with other business teams to improve efficiencies, content quality, and workflows
  • Manage daily content tracking, processing, and reporting with cross-functional teams to ensure better content monitoring for accuracy
  • Help clients diagnose and solve content problems, and define content needs to support both user and business goals
  • Procure accurate and up-to-date information from subject matter experts to maintain content relevance
  • Support content product development by acquiring, reviewing, and editing data
  • Manage and update content and campaigns under the direction of the team lead
  • Prioritize effectively under important deadlines, executing on projects’ implementation in a timely manner
  • Assist in the planning and support of content projects and processes
  • Create and conduct training with internal teams and vendors
  • Oversee proper execution of projects and troubleshoot problems
  • Track analytics and prepare insights
  • Help apply and maintain consistency with content standards
  • Support content intake and upkeep in backend content management system
  • Technical support and system access to approximately 15,000 customers using ServiceNow
  • Workstation support, desktop support, business continuity, information security, network connectivity knowledge of MS Office (O365) and use of ticketing system software

Qualifications for the role

-3-5 years of experience in an operational management, content operations specialist, content manager, content creator, content coordinator, or UX writer role


Sincerely,

Kishore Kallem

Accounts Manager

Email: kishore.k@stiorg.com | Web: www.stiorg.com

100 Overlook Center, Suite 200

Princeton, NJ 08540.