Information Technology Support Specialist

1 month ago

Grand Rapids, United States Flexco Full time

Flexco, a leading global manufacturer, is seeking an IT Support Specialist to work in our state-of-the-art facility. The chosen candidate will collaborate with numerous teams for technical support and issue resolution. The role will be based in Walker, MI but support a global organization. This individual will participate in a wide array of support and improvement related initiatives. Prior experience working at a manufacturer would be a huge plus.


Purpose: The ideal candidate will have a strong background in help desk support, infrastructure management, hardware troubleshooting, and peripheral installations. This role is crucial in ensuring the smooth operation of our IT systems and providing top-notch support to our internal users. Solid collaboration and communication skills are a must.


Education Requirements:

  • Bachelor's degree in computer science or information technology field
  • Professional certification such as CompTIA A+, M365 Endpoint Administrator Associate, or equivalent certifications will be a huge plus
  • ITIL, A+, Help Desk Analyst or Field Service Technician Certification is a big plus
  • CCNA or Network+ Certification a plus

Experience Requirements:

  • 7 years of experience installing and maintaining Windows based Servers and various operating systems, software applications, and hardware components.
  • 7 years of experience troubleshooting and maintaining PCs, laptops, and printers.
  • Experience with Microsoft Intune/MDM solutions.
  • Experience with Active Directory, Office 365, and other enterprise-level software.
  • Experience with PowerShell scripting.
  • Experience installing, configuring, and troubleshooting IP networks.


Competency Requirements:

  • Excellent oral and written communication skills.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Ability to meet deadlines and manage multiple projects.


Responsibilities:

  • User Support and Issue Resolution via phone, email, chat, and ticketing systems.
  • Identify, troubleshoot, and resolve hardware, software, and network-related problems.
  • Provide step-by-step instructions and guidance to users.
  • Incident Management
  • Hardware and Software Support


Flexco is an equal-opportunity employer offering a generous compensation and benefits package including:

  • Medical (including Rx), dental, vision on day one of of employment
  • 401(k) with matching funds
  • 12 paid holidays per year
  • Up to 15 vacation days and 5 personal days
  • Tuition reimbursement/educational assistance
  • Pension plan, life insurance, disability insurance, vacation, and more.


This is your opportunity to work in an environment where the culture is focused on People First, Better Together, Customer Centered, Forward Thinking and Committed to Excellence. Flexco has consistently been named to the list of Western Michigan’s "101 Best & Brightest Companies To Work For" and is a past winner of Chicago's “Best and Brightest in Wellness.”


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed.

  • Information Technology Support Specialist

    3 weeks ago

    Grand Rapids, United States Cornerstone University Full time

    Are you hoping to break into a career in Information Technology? Have you been told that you have natural instincts for problem solving? Do you enjoy working with data and people? Could we interest you in taking some university classes using our tuition remission benefits? If so, we invite you to review our position and send us your resume. The Technology...

  • Information Technology Support Specialist

    4 months ago

    Grand Rapids, United States Cornerstone University Full time

    Are you hoping to break into a career in Information Technology? Have you been told that you have natural instincts for problem solving? Do you enjoy working with data and people? Could we interest you in taking some university classes using our tuition remission benefits? If so, we invite you to review our position and send us your resume. CLASSIFICATION:...

  • Information Technology Support Specialist

    2 days ago

    Grand Rapids, United States Flexco Full time

    Flexco, a leading global manufacturer, is seeking an IT Support Specialist to work in our state-of-the-art facility. The chosen candidate will collaborate with numerous teams for technical support and issue resolution. The role will be based in Walker, MI but support a global organization. This individual will participate in a wide array of support and...

  • Information Technology Support Professional

    2 weeks ago

    Grand Rapids, Michigan, United States Cornerstone University Full time

    Job Summary:CORNERSTONE UNIVERSITY invites applications for a Technical Support Specialist position. We are looking for a skilled and motivated individual to provide technical support to our students, faculty, and staff. This is a full-time, hourly role with opportunities for career growth and development.About the Role:This position involves troubleshooting...

  • Information Support Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States City of Grand Rapids MI Full time

    About the PositionThis part-time role is an integral part of the Adult Services Department, providing crucial support to GRPL patrons by offering reference information, guidance, and assistance. The primary function of this position revolves around direct public service, involving the facilitation of library resources and technology for the community.Job...

  • Information Technology Support Specialist

    16 hours ago

    Grand Rapids, United States Mill Steel Company Full time

    Onsite - Grand Rapids, MI Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our...

  • Information Technology Support Specialist

    10 hours ago

    Grand Rapids, United States Mill Steel Company Full time

    Onsite - Grand Rapids, MI Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our...

  • Security Technology Coordinator Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States Allied Universal Technology Services Full time

    OverviewAllied Universal Technology Services, a leading security technology company, is seeking a skilled Security Technology Coordinator Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional service to our customers and ensuring the seamless operation of our Monitoring and Response Center...

  • Contingency/Information Technologies

    7 months ago

    Grand Rapids, United States InsideHigherEd Full time

    Contingency/Information Technologies Contingency (Temporary) Employees - Information Technologies Positions:Areas of interest: Computer Technician and MediaGRCC is seeking to build a candidate pool for on-call or limited duration temporary non-benefited positions.Requirements:1) Minimum of three (3) years of work experience in Information Technology...

  • Information Management Solutions Specialist

    2 weeks ago

    Grand Rapids, Minnesota, United States Integrated Document Technologies, Inc., (IDT) Full time

    At Integrated Document Technologies, Inc., (IDT), we are seeking a highly skilled and motivated Information Management Solutions Specialist to join our team. This role is an excellent opportunity for a talented individual to contribute to the development of innovative information management solutions.As an Information Management Solutions Specialist, you...

  • Information Technology Project Manager

    5 days ago

    Grand Rapids, Michigan, United States UFP Industries, Inc Full time

    Information Technology Project ManagerWe are seeking an experienced Information Technology Project Manager to work with our team, supporting IT related projects and programs. The ideal candidate will be responsible for planning, execution, and finalization of projects according to deadlines and within budget.The role involves defining project scope, goals,...

  • Security Technology Sales Representative

    5 days ago

    Grand Rapids, Michigan, United States Allied Universal Technology Services Full time

    Company OverviewAllied Universal Technology Services is a global leader in security technology, transforming the industry by integrating state-of-the-art tools with physical security. Our diverse workforce thrives on innovation and inclusivity, offering stability and growth opportunities across various roles.">Sales PositionThe Account Specialist will...

  • IT Support Specialist

    4 weeks ago

    Grand Rapids, Michigan, United States InsideHigherEd Full time

    About the RoleInsideHigherEd is seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in Information Technologies and excellent customer service skills.Key Responsibilities:To provide technical support for microcomputers on a Novell network.To work with Windows and Apple applications, including MS Office,...

  • Security Technology Account Manager

    5 days ago

    Grand Rapids, Michigan, United States Allied Universal® Technology Services Full time

    Job OverviewAllied Universal Technology Services is a global leader in security technology, transforming the industry by integrating state-of-the-art tools with physical security. As an Account Specialist, you will be part of a dynamic team that thrives on innovation and inclusivity.Key ResponsibilitiesPursue sales objectives through estimates and quotes for...

  • Information Technology Project Coordinator

    3 days ago

    Grand Rapids, United States Brooksource Full time

    Technical Project CoordinatorHybrid: Grand Rapids, MI6-month Contract - potential for extensionWe are seeking a detail-oriented and proactive Project Coordinator to join our team. The ideal candidate will have 2 to 5 years of relevant experience and a passion for streamlining processes and supporting project management initiatives. This role plays a critical...

  • Information Technology Project Coordinator

    2 weeks ago

    Grand Rapids, United States Brooksource Full time

    Technical Project CoordinatorHybrid: Grand Rapids, MI6-month Contract - potential for extensionWe are seeking a detail-oriented and proactive Project Coordinator to join our team. The ideal candidate will have 2 to 5 years of relevant experience and a passion for streamlining processes and supporting project management initiatives. This role plays a critical...

  • IT Support Specialist

    1 week ago

    Grand Rapids, Michigan, United States VC3 Full time

    About the Role:VC3 is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients on-site and remotely.Salary: $60,000 - $80,000 per yearJob Description:We are a dynamic company that delivers unique end results for our customers. Our teams...

  • Information Technology Infrastructure Engineer

    4 days ago

    Grand Rapids, United States Holland Home Full time

    IT Infrastructure Engineer On-Site: Grand Rapids, MIFull-Time: 40 Hours This position is fully On-Site at our Grand Rapids location.Holland Home, one of West Michigan's leading senior services organizations, has a rare opportunity for an On-Site, Full-Time IT Infrastructure Engineer. This individual will work as a key team member and support our...

  • Information Technology Infrastructure Engineer

    2 weeks ago

    Grand Rapids, United States Holland Home Full time

    IT Infrastructure Engineer On-Site: Grand Rapids, MIFull-Time: 40 Hours This position is fully On-Site at our Grand Rapids location.Holland Home, one of West Michigan's leading senior services organizations, has a rare opportunity for an On-Site, Full-Time IT Infrastructure Engineer. This individual will work as a key team member and support our...

  • Technical Information Management Specialist

    4 weeks ago

    Grand Rapids, Minnesota, United States Integrated Document Technologies, Inc., (IDT) Full time

    About IDTIntegrated Document Technologies, Inc., (IDT) is a dynamic privately-owned company that has been in business for over 25 years.We are passionate about providing complete information management solutions through our consulting, software integration, implementation & support services. Our goal is to replace manual, outdated paper-based processes with...