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Senior Fraud Analyst

1 month ago

Ridgefield Park, United States StaffChase Full time

Job Title: - Sr Fraud Analyst

Job Location: - Ridgefield Park, NJ, 07660 USA

Schedule: Hybrid 4 days onsite

Top skills: Fraud Analysis, Excel, SQL


SUMMARY:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.


Job Responsibilities:

  • Review and approve contracts, cost proposals and contract supplements.
  • Approve project and work breakdown structures.
  • Review and approve the documentation of business processes.
  • Approve project budgets and expenditures, monitor transaction controls and costs against budgets.
  • Predict potential budget overruns and offer solutions.
  • Consult with corporate offices, project managers, auditors, client and sub-consultant representatives regarding future proposals.
  • Prepare sub-agreements and review and input sub-consultant invoices to ensure contact compliance.


Skills:

  • Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
  • Strong ability to work independently and manage one's time.
  • Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
  • Strong ability to apply accounting and mathematical principles to work as needed.
  • Strong ability to analyze business trends and project future revenues and expenses.
  • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.


Education/Experience:

  • Bachelor's degree in business management, economics, finance, accounting or relevant field required.
  • 8-10 years experience required.


Responsibilities:

  • Screen new B2B account application to determine if the customer is a real business, the business size claimed in the application, and if they may be a business that resells the product purchased.
  • Investigation and resolution of suspected instances of consumer fraud such as the use of stolen credit cards, account takeovers, fraudulent generation of reward points, or disingenuous complaints
  • Effectively analyze common patterns of suspicious behavior to prevent future unauthorized activities
  • Responsible for all consumer and internal claims that cannot be resolved by Customer Service Representatives, or Customer Service Managers, or which exceed financial thresholds or situations that could lead to legal or PR involvement
  • Dispute chargebacks by reviewing and providing compelling evidence to financial institutions.
  • Complete ad hoc projects given by their direct manager.


Desirable Skills:

  • High analytical skills
  • Strong communication skills and an ability to adapt to fast-changing environment
  • Education: Bachelor’s degree
  • English is a must, second language will be a strong asset
  • 1-3 years of experience in fraud, risk management or banking services specifically with chargeback/retrieval responses, dispute resolution, and card compliance as an asset