Senior Product Designer

4 weeks ago

Lehi, United States JobNimbus Full time

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you’ll even land a new job

Mission:

As a Senior Product Designer at JobNimbus, you will be instrumental in enhancing the user experience of our products. You will advocate for our users, ensuring that our software is not only functional but also intuitive and delightful to use. You will work closely with cross-functional teams, including Product, Engineering, Marketing, and Customer Support, to create holistic user experiences.

Special consideration will be given to candidates with experience in CRM systems.

What you’ll be doing:

  • User-Centered Design: Champion the user journey, leveraging user research, personas, and journey mapping to inform design decisions.
  • Collaborative Design: Work collaboratively with product managers, engineers, and other stakeholders to define and implement innovative solutions for product direction, visuals, and user experience.
  • Prototyping & Testing: Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Conduct usability testing and gather feedback to iterate and improve designs.
  • UX & CX Improvement: Continuously assess and improve the overall user experience (UX) and customer experience (CX) across all products.
  • CRM Focus: Design and enhance user journeys specifically within CRM systems, ensuring a seamless and efficient user experience.
  • Design Systems: Contribute to and maintain our design system, ensuring consistency and scalability across all products.
  • Data-Driven Design: Utilize data and analytics to inform design decisions and validate the effectiveness of design solutions.


What makes you the hero for this job?

  • Experience: More than five years of experience in product design, with a strong portfolio demonstrating expertise in improving UX journeys for feature-focused companies.
  • Technical Skills: Proficiency in design and prototyping in Figma.
  • User Research: Experience conducting user research (moderated and unmoderated) and usability testing, and translating insights into actionable design improvements.
  • Interpersonal Skills: Excellent communication and collaboration skills, with the ability to work effectively across teams and departments.
  • Problem-Solving: Strong problem-solving skills and the ability to think critically about user needs and design challenges.
  • Design Systems: Experience working in and improving design systems.
  • CRM Expertise: Experience designing for CRM systems and understanding the unique challenges and opportunities they present is a plus


Superpowers:


Team Commitment. You know that moment in the Hunger Games where Katnis Everdeen shoots President Coin instead of President Snow and everyone’s head exploded? That is because she knew what was best for Panem and she was so committed she made the larger, harder decision. That is the level of commitment we need. Minus the killing of course


Ownership. We need someone who embodies this value and can figure things out and move quickly. If you need direction and someone to hold your hand, this job is not for you.


JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

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