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Community Relations Liaison

4 months ago

Miami Lakes, United States Versar Global Solutions Full time

Versar Global Solutions seeks a full-time Community Relations and Outreach Specialist responsible for actively engaging, coordinating, and communicating with community stakeholders in the Miami-Dade County area. The position will promote stakeholder awareness and ensure high customer service and satisfaction associated with roadway operations and maintenance projects with the Florida Department of Transportation (FDOT), in District 6 (D-6). This position is located in Miami, FL.



Responsibilities

  • Develop and implement a comprehensive communications plan and community engagement program to interact with community stakeholders impacted by transportation operations, maintenance, and construction.
  • Attend, plan, host, and facilitate public and community outreach events through virtual meetings, in-person meetings, and community pop-up events.
  • Develop working relationships with local entities such as, but not limited to, state government and local municipalities, county commissioners, community outreach groups, traffic safety teams, elected officials, public information officers, public interest groups, residents and citizens, stakeholder constituents, and other agency outreach specialists.
  • Serve as a key member of the project management team and keep the project manager, employees, and client personnel informed of activities.
  • Coordinate and integrate stakeholder activities into project management teams’ broader responsibilities and operational activities.
  • Develop and distribute various communication documents and delivery methods to engage a diverse stakeholder population.
  • Develop programs/events that cultivate a team atmosphere, such as an incentive program for employee performance, holiday events, volunteer opportunities in the community as a group, etc.
  • Serve as a Business Unit liaison for internship programs, volunteer programs, Inclusion & Diversity Programs, etc., for internal and external interested parties.
  • Support the project and Business Unit administration in other initiatives as necessary.

*NOTE: This position will not be responsible for any interactions with media relations such as, but not limited to, social media, television, radio, journal publishing, magazines, newspapers, and internet-based websites such as blogs. These types of interactions will be reported directly to the Project Manager for handling by LBIAM Upper Management.



Qualifications

  • Minimum of 3+ years of progressive experience in communications, public relations, and community engagement positions.
  • High School Diploma or equivalent required. A bachelor’s degree with a focus on marketing or communications is strongly preferred.
  • Knowledge and relationships with local municipalities and other public and private stakeholders in the Sarasota County area are strongly preferred.
  • Thorough understanding of multiple forms of communication, including television, radio, social media, and government communications.
  • Ability to manage multiple workstreams, stakeholders, customers, and client expectations.
  • Knowledge of FDOT current policies and procedures a plus.
  • Must be self-motivated and a team player
  • Bilingual in English and Spanish
  • Strong verbal and written communication skills, preferably in both English and Spanish