See more Collapse

Patient Care Specialist

1 month ago

Tampa, United States USPRO Full time

Patient Care Specialist

Tampa, Florida

Duration: 6-month contract (temp-to-hire)



Job Description

USPRO is actively seeking a dedicated and compassionate Patient Care Specialist to join our team. In this dynamic role, the ideal candidate will play a pivotal role in providing exceptional support to new and existing patients, focusing on IT support, medical device assistance, general inquiries, and enrollment into our RPM and CCM programs. This position involves engaging directly with patients, healthcare providers, and physicians in person and over the phone. If you possess a background in healthcare, information technology, customer service, and sales, and are ready to make a meaningful impact, we encourage you to apply.



Responsibilities

  • Meet with patients in the clinical setting to provide support
  • Assist patients in overcoming barriers during onboarding
  • Troubleshoot IT and medical device issues over the phone & in person
  • Navigate Electronic Medical Records (EMR) efficiently
  • Engage with patients daily in person and via phone/text message
  • Utilize our software for patient onboarding and documentation
  • Review patient demographics in Google Sheets/Google Docs
  • Receive inbound and make outbound phone calls
  • Maintain HIPAA compliance
  • Multitask between multiple software systems and EMRs
  • Educate patients about chronic conditions and available resources
  • Interpret healthcare data and ICD-10 codes
  • Identify, acknowledge, and advocate for patient needs
  • Organize, plan, and prioritize work to meet deadlines
  • Participate in quarterly quality assurance and performance reviews
  • Conduct some remote work, daily local travel within Tampa, FL



Qualifications

  • A healthcare background is highly preferred with an Information Technology (IT) background a plus.
  • A customer service background and some medical knowledge (ICD-10 codes etc.) required.
  • Excellent communication skills (written and oral) and comfortable speaking directly with doctors and medical providers as needed.
  • Ability to work locally in Tampa, FL, (and remotely as needed), reliable transportation is a must.
  • Strong technical proficiency to navigate Android and iOS cellular devices easily.
  • The ideal candidate must thrive in a fast-paced environment, possess strong time management skills, be highly adaptable and coachable, and command strong critical thinking and problem-solving abilities.

We have other current jobs related to this field that you can find below

  • Patient Care Specialist

    4 weeks ago

    Tampa, United States Compassionate Certification Centers Full time

    Job DescriptionJob DescriptionJob Title: Patient Care SpecialistCompany: CCC-Compassionate Certification CentersLocation: Remote (Florida)Job Description:Are you ready for an exciting new opportunity in the medical cannabis industry? CCC — Compassionate Certification Centers — a leading medical marijuana/medical cannabis certification company...

  • Patient Care Specialist

    4 weeks ago

    Tampa, United States USPRO Full time

    Patient Care SpecialistTampa, FloridaDuration: 6-month contract (temp-to-hire)Job DescriptionUSPRO is actively seeking a dedicated and compassionate Patient Care Specialist to join our team. In this dynamic role, the ideal candidate will play a pivotal role in providing exceptional support to new and existing patients, focusing on IT support, medical device...

  • Patient Service Specialist

    3 weeks ago

    Tampa, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...

  • Patient Service Specialist

    3 weeks ago

    Tampa, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...

  • Patient Relations Specialist

    4 weeks ago

    Tampa, United States Vein911 Treatment Centers Full time

    Job DescriptionJob DescriptionVein911 Vein Treatment Centers(Tampa, FL) Is expanding fast – Looking for a dedicatedPatient Relations SpecialistIMPORTANT: You must be familiar with Athenahealth EMR and ideally also with the Qure4U patient engagement app. This position is expected to develop superuser expertise in the daily use of those software...

  • Patient Relations Specialist

    4 days ago

    Tampa, United States VEIN911 Vein Treatment Centers Full time

    Confident, sincere, enthusiastic personality a must! Competitive compensation. Wide open room for growth and career advancement as the business grows and scales. **Vein911 TEAM**: The Vein911® team are vein care specialists, dedicated to providing world-class, comprehensive diagnosis and treatment of medical and cosmetic vein disorders. **Vein911...

  • Incision Care Specialist

    1 month ago

    Tampa, United States Molnlycke Health Care Full time

    Incision Care Specialist - Tampa Tampa, FL, US Ref. number: 7294 Are you passionate about making life better for patients worldwide? If the answer is yes, you think just like us! We’re Mölnlycke, a global leader in the design and supply medical solutions. More importantly, we put patient care first! We’re looking for people who want to improve...

  • Patient Service Specialist

    3 weeks ago

    Tampa, United States Select Physical Therapy Full time

    Overview:   When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...

  • Patient Service Specialist

    1 month ago

    Tampa, United States Select Physical Therapy Full time

    Overview: When patients enter our center in Tampa, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone,...

  • Patient Service Specialist

    2 weeks ago

    Tampa, United States Select Physical Therapy Full time

    Overview: When patients enter our center in Tampa, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone,...

  • Patient Service Specialist

    3 weeks ago

    Tampa, United States Select Physical Therapy Full time

    Overview When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...

  • Patient Service Specialist

    4 weeks ago

    Tampa, United States Select Physical Therapy Full time

    Overview When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via...

  • Billing Specialist

    3 weeks ago

    Tampa, United States Women's Care Full time

    The Billing Specialist provides patient account and billing support following established standards and practices. - Verifies patient benefits via phone and internet and contacts patient if necessary to confirm. - Processes billing for various visit types/procedures using appropriate CPT/ICD coding. - Documents and updates information in patient’s...

  • Patient Care Specialist

    4 weeks ago

    Tampa, United States Marijuana Doctor Full time

    Marijuana Doctor is one of Florida's leading providers of medical marijuana evaluations. With over 35 locations and growing throughout the state, we serve patients with the utmost integrity, care, and compassion. We are searching for someone who is enthusiastic, cheerful, eager, wants to learn and work hard, a team player with excellent computer and phone...

  • Pediatric Patient Referral Specialist and Marketer

    2 weeks ago

    Tampa, United States North Bay Home Health Full time

    Pediatric Patient Referral Specialist and Marketer Northbay Home Health is a leading home health care agency dedicated to providing exceptional and compassionate care to our patients. Our mission is to enhance the quality of life for our patients through professional and compassionate care. We are looking for a dynamic and dedicated Patient Referral...

  • Patient Care Technician

    2 weeks ago

    Tampa, United States Navigate Health and Wellness Full time

    Company DescriptionNavigate Health & Wellness is a premier & cutting-edge health and wellness facility located in Tampa, Florida. Our mission is to help families create generational health by providing natural solutions for all their health needs. We are dedicated to delivering high-quality care and personalized treatment options.Role DescriptionThis is a...

  • Patient Collections Specialist

    4 days ago

    Tampa, United States United Vein & Vascular Centers Full time

    Overview: United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, mínimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled...

  • Patient Service Specialist

    2 weeks ago

    Tampa, United States Florida Cancer Specialists Full time

    At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.A LITTLE BIT ABOUT FCS Since 1984, Florida Cancer...

  • Patient Collections Specialist

    2 weeks ago

    Tampa, Florida, United States United Vein & Vascular Centers Full time

    Overview: United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled...

  • Patient Recruitment Specialist

    2 weeks ago

    Tampa, United States K2 STAFFING LLC Full time

    Job DescriptionJob DescriptionAt K2 Medical Research, a privately-owned clinical research facility in the greater Orlando and Central Florida area, we specialize in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants. We are committed...