TPO Call Center Account Executive

3 weeks ago


Naples, United States TPO GO Full time

Company Description

TPO GO is a national mortgage wholesaler licensed in 35 states, specializing in niche products for renovation lending. As a direct seller to Fannie and Freddie and a direct issuer to Ginnie, we provide a wide variety of products for our broker partners. With cutting-edge technology and around-the-clock support, we deliver tailored service to ensure each loan is closed on time and done right. We value our broker partners and prioritize their success.


Role Description

This is a full-time hybrid role as a TPO Call Center Account Executive. The Account Executive will be responsible for managing and building relationships with broker partners, providing them with support and assistance throughout the loan process. This role will involve making outbound calls, answering inbound calls, and addressing broker inquiries. While based in Naples, FL.


Qualifications

  • Excellent verbal and written communication skills
  • Strong sales and negotiation skills
  • Ability to build and maintain relationships
  • Experience in the mortgage or financial industry
  • Strong Knowledge of loan products and processes
  • Familiarity with Fannie Mae, Freddie Mac, FHA, VA and Renovation Loan Programs
  • Attention to detail and ability to multitask
  • Proficiency in relevant software and customer relationship management (CRM) systems
  • Experience in a call center or customer service environment
  • Degree in finance, business, or a related field is a plus


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