Information Technology Field Technician

4 weeks ago

Yonkers, United States Synergis Full time

TITLE: IT Field Technician

LOCATION: Hudson Valley New York

ANTICIPATED DURATION: 6-month Contract to hire


As the IT Field Service Technician on customer's IT team, you will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our customer locations in your market and assisting other technicians in other markets across the USA. This will include hardware and software troubleshooting, network and systems operations and telecommunications.


In addition to delivering IT Support services, technician will be responsible for preparatory work and implementation of projects and new site rollouts including meeting vendors, site visits, installing equipment and testing/turn up through to first day support.


This will be a challenging position working in a fast paced and sometimes stressful environment with a focus around agile and rapid deployment. Technicians will be expected to sometimes work nights and weekends and manage multiple competing tasks. Travel within the market will be required and occasional travel to other markets as needed.


IT Field Technician Responsibilities:

  • Professionally represent IT to the market using a Single Point of Contact mindset.
  • Provide service and customer support via Phone, Chat, Email and In-Person field visits.
  • Troubleshoot technology problems reported by users.
  • Implement and support servers, VMs, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches.
  • Build relationships and trust with Peers, Market Leadership, Leads, and Staff
  • Cooperate with technical teams and share information across the organization
  • Assume responsibility for customer satisfaction assuring excellent relations
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Perform all on-site activities related to installation, repair, maintenance, and decommissioning
  • Clear and effective written/verbal communications skills, with an emphasis on tracking and documenting details in applicable systems.
  • Manage a dynamic workload with competing priorities.
  • Adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed, occasional travel required.
  • Operate vehicle in a safe manner
  • Proficiency in the Microsoft Office suite (Excel, Word, Outlook, Teams and PowerPoint)
  • Knowledge of hand tools and proper usage, including a digital multimeters and network testers
  • Provide feedback and leadership to team members to lead them effectively and help grow them for greater responsibilities.


IT Field Technician Requirements:


Education

  • High School Diploma or Equivalent required
  • Associates preferred
  • Computer / Network Certifications preferred


Work Experience

  • 3 years Field Service Technician required
  • 3-5 preferred


Licenses /Certifications

  • Valid US Driver's License with Insurable Driving Record required - Reliable Transportation
  • CompTIA A+ preferred
  • CompTIA NET+ preferred


Additional Knowledge, Skills and Abilities Required

  • Proven work experience as a field service technician.
  • Ability to travel and work according to a changing schedule.
  • Excellent time management skills.
  • Ability to problem-solve, troubleshoot, and repair equipment
  • Exceptional Customer Service and Training skillset



IT Field Technician Preferred Experience:

  • In depth knowledge and experience with server and desktop operating systems such as Windows Server 2016, Windows 10, and Mac OS
  • Thorough knowledge of network, host and application technologies, particularly in a healthcare environment.
  • Familiarity and experience with healthcare regulatory compliance and reporting bodies (HIPAA, PCI, etc.)
  • Understanding of Information Technology Service Management (ITSM) concepts



The hourly pay rate range for this position is $25.00 to $40.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to rcook@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at rcook@synergishr.com.


Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

  • Information Technology Field Technician

    4 weeks ago

    Yonkers, United States Synergis Full time

    TITLE: IT Field Technician LOCATION: Hudson Valley New YorkANTICIPATED DURATION: 6-month Contract to hireAs the IT Field Service Technician on customer's IT team, you will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our customer locations in your market and assisting other...

  • Heavy Equipment Technician

    3 months ago

    Yonkers, United States Komatsu Full time

    You want to be a part of something big.  You’re looking to grow your career while creating products that help society grow and customers thrive.  You seek a workplace that fosters a split of innovation and independence, allowing you to pursue new ideas and take the actions needed to reach the company’s goals as well as your own.   You’re...

  • Field Service Technician

    2 days ago

    Yonkers, New York, United States Fujifilm Full time

    Job SummaryThe Field Service Technician - Toner Production Equipment (Level 2) will be considered a specialist for a product line that the service team supports. This level technician will demonstrate a full working knowledge of a product line including theory of operation as well as the mechanics. Will provide solutions to complex problems as well as...

  • Veterinary Technician

    2 days ago

    Yonkers, New York, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a skilled and dedicated Veterinary Technician to join our team at Animal Specialty Center, a leading provider of veterinary care in the region. As a Veterinary Technician, you will play a critical role in providing exceptional patient care and contributing to the success of our hospital.Key ResponsibilitiesProvide high-quality...

  • Field Service Technician

    4 days ago

    Yonkers, New York, United States Fujifilm Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Fujifilm. As a Field Service Technician, you will be responsible for providing on-site support and service repair to customers in North America. This is a remote position, and the ideal candidate will be located in or willing to relocate to the Yonkers, NY area.Key...

  • Licensed Veterinary Technician, ASC

    2 days ago

    Yonkers, New York, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and dedicated Veterinary Technician to join our team at Animal Specialty Center, a leading provider of veterinary care in the region. As a Veterinary Technician, you will play a critical role in delivering exceptional patient care and contributing to the success of our hospital.Key ResponsibilitiesProvide...

  • Technology Services Group

    3 months ago

    Yonkers, United States UPS Full time

    Job Description : This is not a remote or flex location position; employee is required to come into the facility for their regular schedule. Job Level: Technician Internal Grade Salary: 010 Work Schedule: Tuesday - Saturday, 8-hour work day, 4:00 am - 12:30 pm EST The internal job posting will close on Tuesday, June 25 at 11:59 PM EDT ...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    OverviewSuccess Academy is dedicated to providing an exceptional educational experience for students in New York City. Our mission is to ensure that every child has access to a comprehensive and engaging education, regardless of their background. As part of our commitment to excellence, we are seeking an IT Associate to play a crucial role in managing our...

  • Field Service Mechanic

    1 week ago

    Yonkers, New York, United States Andersen Material Handling Full time

    Job OverviewAt Andersen Material Handling, a reputable leader in the material handling sector with over six decades of experience, we prioritize the success of our employees as much as that of our customers. We foster a workplace culture that values work-life balance, creativity, and teamwork. We are currently looking for skilled technicians with a focus on...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    About Success AcademySuccess Academy is dedicated to providing the largest, fastest-growing, and highest-performing network of public charter schools in New York City. Our mission is to ensure that every child has access to a comprehensive, engaging education, regardless of their background.Position OverviewWe are seeking a dedicated IT Associate to manage...

  • Licensed Veterinary Technician, ASC

    1 week ago

    Yonkers, United States Ethos Veterinary Health Full time

    Are you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC), where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible.LVT Openings in the following departments:...

  • Licensed Veterinary Technician, ASC

    1 week ago

    Yonkers, United States Ethos Veterinary Health Full time

    Are you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC) , where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible. LVT Openings in the following departments:...

  • Licensed Veterinary Technician, ASC

    3 days ago

    Yonkers, United States Ethos Veterinary Health Full time

    Are you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC), where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible.LVT Openings in the following departments:...

  • Function Test Technician

    3 months ago

    Yonkers, United States Lighthouse Professional Services Full time

    Job DescriptionJob DescriptionLighthouse Professional Services, a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide. We are currently seeking...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    About Success AcademySuccess Academy is dedicated to providing the largest, fastest-growing, and highest-performing network of public charter schools in New York City. Our mission is to ensure that every child has access to a comprehensive, engaging education, regardless of their background.Position OverviewWe are seeking a skilled IT Associate to manage...

  • Licensed Veterinary Technician

    2 months ago

    Yonkers, United States Animal Specialty Center Full time

    Job DescriptionJob DescriptionSalary: $28/hr - $38/hrAnimal Specialty Center is seeking a Licensed Veterinary Technician who is looking to join a fast paced, forward thinking hospital. You can make an exceptional difference in the lives of our patients and their families seeking specialized oncology care. If you don't have your license as a Veterinary...

  • Licensed Veterinary Technician

    3 months ago

    Yonkers, United States Animal Specialty Center Full time

    Job DescriptionJob DescriptionSalary: $28/hr - $38/hrAnimal Specialty Center is seeking a Licensed Veterinary Technician who is looking to join a fast paced, forward thinking hospital. You can make an exceptional difference in the lives of our patients and their families seeking specialty care. If you don't have your license as a Veterinary Technician...

  • Licensed Veterinary Technician

    2 months ago

    Yonkers, United States Animal Specialty Center Full time

    Job DescriptionJob DescriptionSalary: $24/hr - $35/hrAnimal Specialty Center is seeking a Licensed Veterinary Technician looking to join a fast-paced, forward thinking hospital. You can make an exceptional difference in the lives of our patients and their families seeking specialized radiation oncology care. If you don't have your license as a...

  • Surgical Technician

    3 months ago

    Yonkers, United States St. Johns Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a...

  • Veterinary Technician

    2 weeks ago

    Yonkers, New York, United States Animal Specialty Center Full time

    Position OverviewSalary: $24/hr - $35/hrAnimal Specialty Center is in search of a Licensed Veterinary Technician eager to contribute to a dynamic and innovative medical facility. This role offers the opportunity to significantly impact the lives of animals and their families seeking specialized oncology treatment.ExpectationsAs a member of our team, you can...