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Ecommerce Account Associate

6 months ago

Georgetown, United States Everware International Full time

Are you passionate about the dynamic world of online retail? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we have the perfect opportunity for you As our Ecommerce Account Associate, you will play a pivotal role in managing and optimizing our Amazon store front. 


Headquartered in Georgetown, Texas, Everware International leads a family of innovative companies dedicated to revolutionizing the culinary and foodservice industries. Our flagship brand, Cangshan, epitomizes our commitment to crafting exquisite kitchen knives using premium materials and expert craftsmanship. Alongside Cangshan, our family includes respected entities like New Star Foodservice, Henry Foodservice Products, and our US manufacturing team at Austin Cutlery & Tool. Each of these contributing to our mission by crafting quality products and delivering an exceptional experience. We’re an organization that values collaboration, respect, excellence, accountability, and trust and we’re looking for like-minded thinkers to join our team. Interested candidates, please submit resumes to careers@everwarenow.com.


Responsibilities

  • Maintain our Amazon seller account, ensuring compliance with Amazon’s policies and guidelines.
  • Create and maintain our Amazon product listings, ensuring accurate and up-to-date information and creative assets are published in a timely manner. This can also include experimentation with merged listings and variations.
  • Review and optimize Amazon product listings for clarity and relevance, including writing SEO product descriptions, and researching relevant keywords to be updated on a continuous basis with industry trends.
  • Manage the creation and maintenance of A+ content with our Marketing team, providing detailed creative briefs and guidance on Amazon best practices as well as managing the implementation of final, approved content.
  • Manage the creation and maintenance of Amazon storefront modules and content with our Marketing team, keeping deals and promotions up to date and refreshing educational and/or brand content regularly.
  • Collaborate with our E-Commerce Director, Marketing, and our 3rd party Amazon Ads partners on Amazon ad strategies. This includes giving input on campaign products, keywords, and targeting, and also acting as liaison between teams to ensure clear communication and timely execution on plans.
  • Create and resolve tickets in Amazon Seller Central and Brand Registry as issues arise.
  • Maintain weekly and monthly reports on sales metrics, to be analyzed together with the E-Commerce Director.
  • Cross-train on other E-commerce platforms as backup for fellow department members.


Education & Experience

  • Bachelor's degree in marketing, business, or a related field or equivalent experience in e-commerce or related field.
  • At least 2 years of relevant experience with at least 1 year of direct experience working on Amazon Marketplace.
  • Strong communication skills, both written and verbal.
  • Strong Microsoft Excel intermediate level experience preferred.
  • Experience with Shopify and Walmart a plus. 


Key Success Factors

  • Superior written and verbal communication skills.
  • Ability to proofread; must have a strong understanding of English spelling and grammar.
  • Basic math skills: ability to calculate discounts, margins, and profitability.
  • Willingness to learn new digital platforms in the ever-changing world of e-commerce.
  • Ability to thrive in a start-up environment with growing and changing responsibilities over time. 
  • Takes initiative to add value to the business, even when immediate tasks are not clearly defined.
  • Highly organized with the ability to manage one’s own time and task list to meet goals and deadlines.
  • Solution oriented; demonstrates a problem-solving approach when faced with challenges. 
  • Willingness to give and receive constructive feedback to and from teammates and superiors.
  • Excellent drive, with the desire for personal and professional development, leading to opportunities for career advancement.