Network Technician

2 weeks ago


Seattle, United States Insight Global Full time

Job Description

Our client is looking to bring on these resources to build out an internal Network/ Telephony infrastructure team rather than outsourcing support and escalations to a managed partner. They will be configuring and supporting network and telephony systems. These technicians will be working off a ticketing system and traveling between locations to resolve a variety of issues and escalations.

Must Haves:

  • 2+ years of experience in Networking or Telephony system and user support
  • 1+ year experience configuring, implementing, and supporting CISCO network and telephony systems
  • 1+ year experience writing documentation or standard operating procedures
  • High School Degree Required (resume must include year of graduation of highest completed degree)
  • Must be open to travel within a 50 mile radius of each location – they will be driving 20-30% (**mileage reimbursable**)
  • MUST PASS DRUG PANEL, BACKGROUND CHECK, AND MOTOR VEHICLE

Plusses:

  • Network+ Certification
  • ACD fundamental concepts

Detailed Description

The individual contributor is primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors under the guidance of more senior team members.


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