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Facility Operations Manager

4 months ago

Fargo, United States Frito-Lay Full time

Are you a natural leader with a knack for building and empowering teams? Do you thrive in fast-paced environments where every day presents new challenges? If so, PepsiCo is looking for someone just like you to lead our 2nd Shift Operations team


Role Overview


As the Facility Operations Manager, you'll be at the helm of a vital team responsible for the smooth functioning of our Distribution Center. From overseeing daily operations to fostering a culture of excellence, your leadership will be instrumental in driving efficiency and achieving our business goals.


Responsibilities


People and Team Development:

  • Interview, hire and coordinate training for all warehouse team members. Team members are responsible for a number of functions within the Distribution Center: receiving the product from manufacturing and moving product within the warehouse; preparing customer orders for delivery; moving full cases or picking and packing an individual mix of product into a case
  • Develop a cohesive and empowered team of 30 - 40 employees with the technical and problem-solving skills to execute daily tasks as efficiently as possible. A resource’s role in this process occurs through executing the SOPs Playbook action plans (alongside presence on the floor). In-depth hourly Labor Performance Management: managing Picker performance through several systems and providing real-time feedback and obstacle removal to improve performance. Pre-shift and mid-shift meetings are utilized as touchpoints to gain a pulse of the team and encourage and motivate the team multiple times each day. Flight Plan Reviews are more formal meetings each period to drive the team towards period and quarterly plan goals
  • Manage all day-to-day people issues such as crewing, safety, specific employee issues, etc. Provide coaching through work withs and administer corrective action as needed
  • Collaboration with the Sales Team is a daily expectation to ensure customer service needs are being met

Site Management:  

  • Meet cost parameters; execute service targets and objectives through daily management of direct and indirect expenses. Direct expenses include labor efficiency (how many cases are outputted per hour worked) and accuracy (packing cases in a complete and exact manner). A heavy emphasis will be placed on supporting the frontline Team to achieve its Dynamic Standards Labor expectations. Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc
  • Ensure site regulatory compliance with OSHA, DOT, FDA, and EPA
  • Manage warehouse space from both inventory and safety standpoints. In terms of inventory, ensure that pallets and cases are inappropriate lines and that all picking modules are replenished with the product. From a safety perspective, ensure that all pallets, forklifts, trash cans, etc. follow the site 5S plan (if currently in place). Be especially cognizant of pallets and product on 2nd and 3rd tiers, as mistakes at these levels could have serious safety implications
  • Facilitate and execute site acceleration each year to continuously improve. Site acceleration occurs when a team of labor experts analyze current practices and develop action plans to improve efficiency and productivity

Customer Service:

  • Serve as a liaison with manufacturing and general suppliers
  • Accurately and properly provide customer service to Sales partners. Specifically, work with Route Sales Representatives (RSRs) on a daily basis to understand product and customer issues. Execute product planning and ordering to ensure product availability without inventory overages. Limit compliance issues to ensure the product that is ordered is stocked in the warehouse. In addition, limit adjustment issues to ensure cases are packed accurately
  • Communicate and lead Value in Planning (VIP) process with Sales partners

Compensation and Benefits:

  • The expected compensation range for this position starts at $60,000, with increased salary potential based on experience.
  • Location, confirmed job-related skills and experience will be considered in setting the actual starting salary.
  • Bonus based on performance and eligibility; target payout is 8% of annual salary paid out annually.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.



Qualifications

  • Bachelor’s degree
  • 0-8 years experience utilizing a team-based approach to decision making
  • Effective coaching, facilitation, presentation, and team-building skills
  • People and leadership skills with a track record of achieving a positive business result