SAP Functional Analyst

Arlon Graphics, LLC is a cast vinyl manufacturing company in the business of creating innovative material for visual expression. Founded in 1958, Arlon Graphics manufactures and markets high-quality pressure-sensitive materials for the fleet, architectural, digital imaging, and signage markets. Through more than 180 distribution partners across the globe, a growing number of strategically positioned sales offices and warehouses, and customer-centric operations, Arlon is recognized as a global leader in graphic films. Join the Arlon Graphics conversation and follow us at @arlongraphics on Facebook, Instagram , Twitter, and LinkedIn. For more information, visit arlon.com.

Summary/Objective:

• Global extensive functional experience of SAP-ECC 6 implementation, Customization and production support/coordination in SAP SD (Sales & Distribution) module.
• Implementation experience includes business requirement analysis, mapping clients' business process (As Is-To Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
• Well versed with ASAP methodology for structured and systematic SAP project implementation.
• Strong computational and analytical problem-solving skills.
• Proven ability to work in both independent and team environments.
• PMP (Project Management Professional).
• SAP ECC 6 Certified SD.

Position Overview:

This is a global IT position, working as a global analyst to improve business efficiency with an automation mindset.

1. SAP SD Analyst - Design, implement and deploy SAP ERP solutions for Sales & Distribution , including Sales Order Processing, Billing, Pricing, Shipping and EDI Trading Partners.
2. Sales Automation – design, implement and support applications to automate systems data entry using EDI, SFTP, data exchange tools to automate and reduce manual data entry in SAP, CRM and other Bolton systems.
3. Web sites – support Sales and Marketing areas related to corporate websites and customer portals.

Duties:

SAP SD Analyst

• Participate in process analysis and redesign to enhance system capabilities.
• Facilitate the implementation and support of SAP SD functionalities as follows:

1. Master Data Management: Manage customer and material master data, pricing conditions, and credit limits. Oversee output determination for sales documents like order confirmations and invoices.
2. Sales Order Processing: Handle inquiries, quotations, and sales order creation. Manage contracts, availability checks, and long-term agreements.
3. Shipping and Delivery: Oversee delivery processing, transportation, and batch management. Organize efficient loading, packing, and goods issue posting.
4. Billing and Invoicing: Generate invoices, handle rebates, and process credit/debit memos. Manage intercompany billing and adjustments.
5. Sales Support & Customer Service: Support pre-sales, handle returns, and manage service orders. Provide centralized customer communication and complaint resolution.
6. Foreign Trade & Legal Compliance: Manage export/import processes, trade compliance, and Intrastat reporting.
7. Integration with Other SAP Modules: Align sales with MM, FI, CO, and PP for seamless operations.
8. Basic Functions & Customization: Configure pricing, taxation, and account determination. Define partner functions in sales documents.
9. Advanced Features: Handle variant configuration, third-party orders, and make-to-order production.
10. Reporting & Analytics: Provide sales, logistics, and customer analytics for performance monitoring.
11. Workflow Automation: Automate sales processes and notifications for critical events.
12. EDI and IDoc Processing: Enable electronic data exchange with customers and vendors via EDI and IDocs.

Business Strategy, Processes & Administration

• Proactively identify and propose business processes and/or system enhancements.
• Work self-directed and independently; may act as subject matter mentor to more junior members.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Analyze business requirements (As Is), design business process and propose Blueprint functional solution for To Be future state.
• Design functional specifications for reports, interfaces, enhancements, workflow and forms.
• Facilitate workshops to collect business requirements.
• Design, configure, customize, test and document SAP SD features.
• Manage third parties on project execution and improvements.
• Act as liaison with client for troubleshooting: investigate, analyses, and solve software problems.
• Participate in system upgrades, inclusive of end-to-end testing.
• Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system.
• Create and maintain proper documentation such as Process, Procedures & Training
• Train users on processes, procedures and systems.
• Support daily Operations Issues – Prioritizing critical issues.
• Handle changes or emergency transports as needed for high priority issues;
• Provides timely response tend user calls and help desk tickets assisting in problem resolution (helpdesk-role).
• Liaison between business and IT.
• Maintains focus on security, standards and compliance policies while building optimal solutions.
• Ensure that tickets are closed according to SLA pre-defined.

Minimum Required Education, Background and Experience:

• Ten (10) years of experience in a full cycle implementation as well as in support projects.
• Ten (10) years designing and configuring SD modules knowledge of the key integration points between the other SAP modules (MM, FI, CO, PP experience is an asset).
• Experience in a manufacturing environment.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Bachelor’s degree (IT, Business Management or related).
• Extensive experience in managing projects with third parties (team management, project cost, resources and timeline management, weekly meetings, project leadership reporting).
• Must have achieved the Go-Live date and gave Go-Live and Post Live Support. Conducted end user training, institution of help desk and end user documentation.
• Must have coordinated with technical consultants (ABAP consultants) and gave functional specifications for customizing reports according to the user requirements.
• Must have been involved with coordinating unit and integration testing with other modules and created test scenarios.
• Extensive functional experience including two full life cycle SAP-ECC 6 implementation, Customization and production support/coordination in SD module.
• Implementation experience includes business requirement analysis, mapping clients' business process to SAP processes (As Is-To-Be), GAP analysis, Configuration, Re-engineering, Prototyping, Testing, Training, Documentation & Post Go-Live Support.
• Well versed with ASAP methodology for structured and systematic SAP project implementation.
• Ability, availability to travel, as dictated by business needs. Must have a valid driver license, auto insurance and appropriate travel documentation (including, but not limited to, passport).
• Strong communication skills in the English language (listening, verbal, written, presentation, inter-personal).
• Exhibits and consistently upholds values of Excellence, Accountability, Teamwork, Integrity, Inspirational.

Preferred Education, Experience and Knowledge:

• Bachelor’s degree in information technology.
• Understanding of accounting business processes.

Pay Transparency

The current pay rate for this position is $100,000/yr – $110,000/yr. Rate of pay will depend on factors such as market conditions and location, job-related knowledge and skills, education, training and experience. If hired, employment will be at will. The Company reserves the right to modify pay, as well as any other discretionary payment or compensation program, at any time.

EOE