Current jobs related to Director of Operations - Louisville - HMSHost

  • Director of Operations

    2 weeks ago

    Louisville, Kentucky, United States Keller Executive Search Full time

    Job Title: Director of OperationsAs a key member of our team, the Director of Operations will play a pivotal role in ensuring the smooth daily operations of our client's business. This is a unique opportunity to leverage your leadership skills and strategic thinking to drive growth and profitability.Key Responsibilities:Oversee all operational functions to...

  • Operations Director

    4 weeks ago

    Louisville, Kentucky, United States Topgolf Full time

    Job Title: Director of OperationsTopgolf is seeking a highly skilled and experienced Director of Operations to lead our operations team and drive business growth.Key Responsibilities:Develop and implement operational strategies to improve efficiency and effectiveness.Provide leadership and direction to department heads and staff, fostering a culture of...

  • Operations Director

    4 weeks ago

    Louisville, Kentucky, United States Keller Executive Search Full time

    Director of Operations Job DescriptionAs the Director of Operations for Keller Executive Search, you will play a pivotal role in ensuring seamless daily operations and driving outstanding success. Your key responsibilities will involve overseeing all operational functions, spearheading strategic initiatives, and bolstering growth and profitability.Key...

  • Pharmaceutical Operations Director

    2 weeks ago

    Louisville, Kentucky, United States LaBine and Associates Full time

    Director of Pharmacy OperationsLaBine and Associates is seeking a highly skilled and experienced Director of Pharmacy Operations to lead our pharmacy team.Key Responsibilities:Develop and implement quality improvement initiatives to enhance patient care and satisfaction.Provide guidance and support to pharmacy staff in maintaining accurate and up-to-date...

  • Maintenance Director

    7 days ago

    Louisville, Kentucky, United States Landmark of Louisville Full time

    The Landmark of Louisville is seeking a highly skilled Maintenance Director to oversee the maintenance department. The ideal candidate will have a strong background in maintenance operations and be able to lead a team to ensure the facility is well-maintained in a safe and comfortable manner.Key Responsibilities:Manage the operations of the maintenance...

  • Director of Operations

    4 weeks ago

    Louisville, United States BCI - Brokerage Consultants Inc Full time

    Director of Operations | Boulder County, Colorado Based in Boulder County, Colorado, our client is a well-established Registered Investment Advisor (RIA) with over 55 years of experience. They specialize in providing a comprehensive range of financial products and services to individuals and businesses. Their offerings include investment management,...

  • Maintenance Director

    3 days ago

    Louisville, Kentucky, United States Landmark of Louisville Full time

    The Maintenance Director at Landmark of Louisville is responsible for overseeing the maintenance department's daily operations. This includes managing staff, ensuring compliance with regulations, and maintaining a safe and comfortable environment for residents and staff.Key Responsibilities:Manage maintenance staff and ensure proper staffing and...

  • Director of Operations

    3 weeks ago

    Louisville, Kentucky, United States Crisp Recruit Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Operations to join our team at Sam Aguiar Injury Lawyers. As a key member of our leadership team, you will be responsible for driving operational excellence and ensuring the smooth functioning of our business.Key ResponsibilitiesDevelop and implement operational strategies to improve...

  • Director of Operations

    4 weeks ago

    Louisville, Kentucky, United States HMSHost Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Operations to join our team at HMSHost. As a key member of our operations team, you will be responsible for leading and managing the day-to-day activities of our restaurants, ensuring that they are operating at the highest level of quality and efficiency.Key ResponsibilitiesLead and...

  • Assistant Director of Operations

    1 month ago

    Louisville, Kentucky, United States Compass Group Careers Full time

    Job Title: Assistant Director of OperationsLevy is a leading hospitality company that is committed to creating an inclusive and equal opportunity environment. We are seeking an experienced Assistant Director of Operations to join our team.About LevyLevy is a member of Compass Group USA, a global leader in food and support services. We are proud to be...

  • Market Operations Director

    4 weeks ago

    Louisville, Kentucky, United States CenterWell Home Health Full time

    Transform Healthcare with UsAt CenterWell Home Health, we're dedicated to delivering exceptional patient care and experiences. As a Market Executive of Operations, you'll play a vital role in shaping our branch operations to ensure seamless delivery of services, adherence to regulations, and achievement of business goals.Key Responsibilities:Lead Branch...

  • Director of Operations

    3 weeks ago

    Louisville, Kentucky, United States Keller Executive Search Full time

    Job Title: Director of OperationsAs the Director of Operations for Keller Executive Search, you will play a pivotal role in ensuring seamless daily operations and driving outstanding success. Your key responsibilities will involve overseeing all operational functions, spearheading strategic initiatives, and bolstering growth and profitability.Key...

  • Director of Distribution Operations

    1 week ago

    Louisville, Colorado, United States Danone Full time

    Director, Distribution Operations Job DescriptionAt Danone North America, we are seeking a highly skilled and experienced Director, Distribution Operations to lead our Distribution Operations capability. This role will be responsible for developing and executing strategies to drive continuous improvement and net productivity in our Logistics operations.Key...

  • Director of Operations

    2 weeks ago

    Louisville, Kentucky, United States Keller Executive Search Full time

    Job Title: Director of OperationsAs the Director of Operations for Keller Executive Search, you will play a pivotal role in ensuring seamless daily operations and driving outstanding success. Your key responsibilities will involve overseeing all operational functions, spearheading strategic initiatives, and bolstering growth and profitability.Key...

  • Director of Pharmacy Operations

    3 months ago

    Louisville, United States LaBine and Associates Full time

    Top Client in need of Director of Pharmacy Operations Job Responsibilities Establish quality improvement, fiscal, productivity, and patient satisfaction goals and objectives in conjunction with upper management. Supervise the maintenance and dissemination of drug information through in-service education of hospital personnel, consultation with patients,...

  • Director, Technical Operations

    2 months ago

    Louisville, United States Congo Brands Full time

    Our Company: Congo Brands is at the epicenter of where consumer demand meets product development. Through brand partnerships with lead influencers, we are afforded an inside look at what consumers truly desire. Congo Brands is a health and wellness brand that sells supplements, fitness snacks, hydration drinks, energy drinks, and more through e-commerce and...

  • Plant Operations Director

    7 days ago

    Louisville, Kentucky, United States Hawkins HR Consulting Full time

    Job Title: Plant Operations DirectorJob Summary: Hawkins HR Consulting is seeking a highly experienced Plant Operations Director to lead our manufacturing site in Louisville, KY. As a key member of our team, you will be responsible for setting the vision for the site, developing the staff, and maintaining excellent employee relations while safely achieving...

  • Research Operations Director

    2 days ago

    Louisville, Kentucky, United States Baptist Health Full time

    Job Description: Baptist Health seeks a Director of Research Operations to lead sponsored and investigator-initiated research activities across the organization. This leadership position requires proven clinical and technical expertise, promoting collaborative leadership in the ongoing development of research, adhering to and fostering integrity of...

  • Operations Director

    1 month ago

    Louisville, Kentucky, United States PCRK Group Full time

    Join the PCRK Group team as an Operations Director and take on a leadership role that will challenge and reward you. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Massage Envy location in St. Matthews, KY. Your primary focus will be on ensuring the success of our business by driving sales growth,...

  • Director of Research Operations

    2 weeks ago

    Louisville, Kentucky, United States Baptist Healthcare System Full time

    Job Summary:The Baptist Health Research team is seeking a Director of Research Operations to lead our research operations team. This leadership position is responsible for the administrative oversight of sponsored and investigator-initiated research activities across the Baptist Health System. The ideal candidate will have a strong background in clinical and...

Director of Operations

2 months ago

Louisville, United States HMSHost Full time
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
  • Annual Bonus:


Purpose

The purpose of the Director of Operations II role is to direct all revenue generating and operations activities of the location, primarily through a team of restaurant managers and support staff, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned F&B Multi-Unit Manager(s), General Manager(s)and staff accountable. The DO-II is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-II uses broad discretion and judgement to make great leadership decisions.


Essential Functions

Open and Close

  • Ensures all F&B Multi-Unit Managers, GMs and leadership staff recognize the importance of preparing each restaurant for next-day opening, holding leaders accountable for executing all closing and opening checklist/requirements
  • Facilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved
  • Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships


Staffing/Deployment

  • Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community
  • Authorizes hiring, firing, advancement, promotion or any other status change of location associates
  • Responsible for scheduling managers to ensure the branch has a leader-decision maker on site during all hours of operations, and that all restaurants have a person-in-charge on site during all operating hours.
  • Holds F&B Multi-Unit Managers, GMs and leadership staff accountable for on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR
  • Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials.
  • Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants
  • Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives
  • Regularly meets and collaborates with the VPO/RDO about issues, decisions, people, and strategy, Communicates leadership’s vision and goals to branch leadership.
  • Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls. Makes purchasing decisions for repairs, maintenance and supplies. Is aware of Loss prevention concerns and escalates those concerns to LP personnel.


Product Availability/Working Equipment

  • Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
  • Ensures restaurants receive goods, process invoices, contact vendors for supply chain issues/product availability.
  • Ensures F&B Multi-Unit Managers, GMs and leadership staff are proficient in company used tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
  • Monitor/maintain restaurant equipment, schedule routine service or repairs as needed.
  • Champions minimization of waste, records as needed and participates in food donation program.


Brand Knowledge/Proficiency

  • Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
  • Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
  • Develops and implements creative strategies to increase revenue


Visual/Vibe/Appeal

  • Manages the day-to-day activities of associates within the branch
  • Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
  • Recognizes, understands, and utilizes subordinate leaders’ strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
  • Ensures planned maintenance is conducted and addresses all maintenance and repair items as needed
  • Implements marketing programs as directed by COE or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.

Safety

  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
  • Holds F&B Multi-Unit Managers, GMs and leadership staff accountable for ensuring all safety standards are understood and met
  • Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety

Important information, reporting relationship, and similar roles

  • The Director of Operations - II position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.
  • The position typically reports to the Regional Director of Operations within the assigned region.
  • The Director of Operations - II position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates’ work activities during these different days and times.
  • The Director of Operations - II position is the first position in a series of branch level leadership positions of increasing scope and complexity.


Minimum Qualifications, Knowledge, Skills, and Work Environment

  • Education and management knowledge: demonstrated through progress toward a bachelor’s degree in Hospitality Management, or through varying combinations of formal post-secondary education or successful years of hands-on experience managing multiple restaurant concepts and multiple restaurant units.
  • Restaurant experience: must have demonstrated multi-unit restaurant experience, to include brands and service styles of varying complexity (e.g.: QSR, FSR, Union, Non-Union, etc.), with overall accountability for the success and failure of those restaurants. Generally speaking, multi-unit, multi-concept management experience for a minimum of 5 years with underlying overall restaurant management experience of 7 years is necessary to be successful in a small branch.
  • Financial acumen: possesses a solid understanding of the drivers of growth and profitability and how key financial metrics are used; can easily navigate the P&L and has an understanding of the drivers of key line items that impact restaurant level profitability. Knows how to drive KPI results through behaviors versus managing the metric.
  • Technical skills and abilities: Demonstrates knowledge of restaurant product and service quality, safety and operations standards, and ability to teach and coach these standards to a team.
  • Builds and maintains positive relationships: Demonstrates the ability to interact with the public, team and various stakeholders in a friendly, enthusiastic and inclusive manner including clients, executive team, union representatives, branded partners and a diverse group of hourly associates.
  • Builds high performing teams: Ability to make sound hiring decisions. Demonstrates team management, delegation and issue resolution skills; has history of leading successful teams; has developed associates and leaders; applied strong coaching behaviors and ongoing feedback on performance.
  • Managing priorities and problem solving: the ability to manage multiple and concurrent priorities and apply critical thinking to solve problems. Uses sound communication practices to facilitate initiatives and change.
  • Communication: Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)