Operations Director

5 days ago


Louisville Kentucky, United States PCRK Group Full time
Join the PCRK Group team as an Operations Director and take on a leadership role that will challenge and reward you. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Massage Envy location in St. Matthews, KY. Your primary focus will be on ensuring the success of our business by driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

**Key Responsibilities:**

* Develop and implement strategies to drive sales growth and improve customer satisfaction
* Lead and manage a team of employees to ensure excellent customer service and high-quality results
* Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
* Collaborate with the Operations Director to develop and implement business plans and strategies
* Ensure compliance with company policies and procedures

**Requirements:**

* Strong leadership and communication skills
* Ability to analyze data and make informed decisions
* Experience in a leadership role, preferably in the retail or hospitality industry
* Proficiency in Microsoft Office and other business software

**What We Offer:**

* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and holidays
* Opportunities for professional growth and development

**Location:**

St. Matthews, KY

**ROP:**

$50,000 - $58,000 Annually DOE + Quarterly bonus potential

Note: ME SPE Franchising, LLC is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC, or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

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