Customer Service Representative

23 hours ago

Irvine, United States Jobster LLC Full time

Job Summary:

The primary function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services, as well as to handle and resolve complaints.

This role involves determining the client’s issue, offering possible solutions, and providing follow-up as needed.

Customer service representatives may engage in inbound, outbound, or a combination of both types of communication.


Key Responsibilities:

  • Resolve customers’ service or billing complaints through activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Maintain records of customer interactions and transactions, documenting details of inquiries, complaints, comments, and actions taken.


Required Qualifications:

  • High school diploma or GED preferred.
  • 2-4 years of customer service-related experience required.


Preferred Qualifications:

  • Previous experience with computer applications, such as Microsoft Word and PowerPoint.


Skills:

  • Strong verbal and written communication skills.
  • Attention to detail and excellent customer service skills.
  • Interpersonal skills with the ability to work independently and manage time effectively.
  • Ability to accurately document and record customer/client information.


Education: High School

  • Customer Service Representative

    4 hours ago

    Irvine, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a skilled Customer Service Representative in Irvine, California. As a Customer Service Representative, you will be primarily involved in supporting the customer service department, handling customer concerns, and maintaining accurate records.Responsibilities:• Efficiently process customer credit...

  • Customer Service Representative

    2 months ago

    Irvine, United States JobRialto Full time

    Job Summary: The primary function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services, as well as to handle and resolve complaints. This role involves determining the client's issue, offering possible solutions, and providing follow-up as needed. Customer service...

  • Customer Service Representative

    7 days ago

    Irvine, United States JobRialto Full time

    Job Summary:The primary function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services, as well as to handle and resolve complaints. This role involves determining the client's issue, offering possible solutions, and providing follow-up as needed. Customer service...

  • Customer Service Representative

    5 days ago

    Irvine, United States JobRialto Full time

    Job Summary:The primary function of a Customer Service Representative is to interact with customers to provide information in response to inquiries about products and services, as well as to handle and resolve complaints. This role involves determining the client's issue, offering possible solutions, and providing follow-up as needed. Customer service...

  • Customer Service Representative

    1 month ago

    Irvine, United States Insight Global Healthcare Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: 9 Technology Dr Irvine CA 92618 United StatesJob Type: Full-TimeJob Description:We are seeking a dedicated and empathetic Customer Service Representative. The ideal candidate will be responsible for handling a high volume of inbound calls and providing exceptional service to...

  • Customer Service Representative

    1 week ago

    Irvine, United States ASK Staffing Full time

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Customer Service RepresentativeLocation: Irvine, CA 92618Duration: 6 Months Payrate: $20-22.46/hour on W2Job Description:We are seeking a dedicated and enthusiastic Customer Service...

  • Customer Service Representative

    5 days ago

    Irvine, United States ASK Staffing Full time

    "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Customer Service RepresentativeLocation: Irvine, CA 92618Duration: 6 Months Payrate: $20-22.46/hour on W2Job Description:We are seeking a dedicated and enthusiastic Customer Service...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Public Storage Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at Public Storage. This is an exciting opportunity for individuals who enjoy working with customers and have strong communication skills.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to clients,...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Irvine Auto Retail IV LLC Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Norm Reeves Automotive Group in Irvine, CA.

  • Customer Service Representative

    1 week ago

    Irvine, United States Waterworks Aquatics Full time

    We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!  Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new...

  • Customer Service Representative

    5 days ago

    Irvine, United States Waterworks Aquatics Full time

    We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!  Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new...

  • Customer Service Representative

    1 month ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a popular apparel brand is hiring an Ecommerce Customer Service Representative to join their team.As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Duration: 6-month contract Rate: $18.00- $21.50/per hour DOE...

  • Customer Service Representative

    1 month ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a popular apparel brand is hiring an Ecommerce Customer Service Representative to join their team. As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping. Duration: 6-month contract Rate: $18.00- $21.50/per hour...

  • Customer Service Representative

    4 weeks ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team. As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping. Duration: 6-month...

  • Customer Service Representative

    2 months ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a popular apparel brand is hiring an Ecommerce Customer Service Representative to join their team.As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Duration: 6-month contract Rate: $18.00- $21.50/per hour DOE...

  • Customer Service Representative

    1 month ago

    Irvine, United States Vaco Full time

    Position SummaryWe are seeking a friendly and detail-oriented Customer Service Representative to join our clients team. In this role, you will be responsible for handling inbound and outbound customer calls, assisting with inquiries, resolving issues, and ensuring a positive customer experience. If you enjoy helping others and have excellent communication...

  • Customer Service Representative

    1 month ago

    Irvine, United States Vaco Full time

    Position SummaryWe are seeking a friendly and detail-oriented Customer Service Representative to join our clients team. In this role, you will be responsible for handling inbound and outbound customer calls, assisting with inquiries, resolving issues, and ensuring a positive customer experience. If you enjoy helping others and have excellent communication...

  • Customer Service Representative

    1 month ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team.As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Duration: 6-month...

  • Customer Service Representative

    1 month ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team.As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Duration: 6-month...

  • Customer Service Representative

    2 days ago

    Irvine, United States 24 Seven Talent Full time

    Our client, a sports apparel brand for the NFL, NBA, MBL, NHL + College, is hiring an Ecommerce Customer Service Representative to join their team.As the Ecommerce Customer Service Representative you will serve as the primary point of contact for all customer inquiries, complaints, and issues related to orders, products, and shipping.Duration: 6-month...