Customer Development Manager

1 month ago

University Park, United States Caldic North America Full time

At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you


Position function: Reporting to the Managing Director, the individual will be responsible to lead all aspects of the Sales process for our key accounts.


Scope: The Customer Development Manager (CDM) is responsible for promoting the company’s products as a sales professional to all existing and prospective accounts. Current accounts include but are not limited to the following market segments: human nutrition (bars, beverage, gummies and supplements), Bakery and Savory. The position will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved focusing on value add products. The individual will conduct sales calls to seek the placement of strategic products in high volume areas. Ensure that customers are satisfied with products and services. The individual will make recommendations to management regarding product development, pricing, and sales projections.

Major tasks and duties:

Assume responsibility for the effective performance of Sales and Marketing functions.

• Develop a strategy and Sales approach to align with Caldic’s Strategy, Products and Capabilities with potential Customers within the Industry

• Be responsible for setting and executing stretch budget targets that are aligned with the Organizations objectives

• Create and deliver sales presentations to prospective Customers – aligning Caldic’s offerings to their needs

• Prospect for new accounts utilizing media, trade shows and cold calls to grow the existing business.

• Prioritize product placement to ensure strategic high volume and profitable positioning

• Attend training when required and available

• Meet and exceed established quotas and sales goals

• Ensure that sales accounts are serviced in accordance with Company standards and policies

• Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management

• Work with procurement to calculate product costs and set pricing for products

• Provide technical support to customers using the various tools and resources provided

Assume responsibility for establishing and maintaining good business relations with customers

and external trade contacts

• Ensure that customers are satisfied with Company products and services

• Obtain customer feedback and continually work to improve products and services

• Complete and resolve customer requests, complaints, and inquiries

• Promote products and services at trade shows and organize display material

Assume responsibility for maintaining effective working relations, communication, and

coordination with Company personnel and with management

• Set sales goals in accordance with Company objectives. Track progress towards set goals

• Provide assistance to support personnel as needed

• Keep management informed of area activities, changes in competitive conditions, and significant issues

• Complete required reports and records accurately and promptly

• Spend required time in Caldic offices in order to gain product knowledge and build relationships within the company


POSITION DESCRIPTION AND REQUIREMENTS

• Attend meetings as required

Knowledge/Skills & Experience

• College degree in Business, Food Science or equivalency is a strong asset

• 5-15 years of ingredient sales experience required with a preference for functional and technical ingredients preferred

• Outstanding follow-up skills, including: samples, quotes, technical data packages, presentations, etc.

• Ability to ask great questions to identify needs of our Customers and link them to value added, innovative solutions

• Strong communication skills, both external and internal

• Understanding of Company product positioning and competitive conditions

• Sales and marketing proficiency

• Strong interpersonal and public relations skills

• A strong track record of success (profitable sales growth)

• Good leadership skills

• Well organized with strong time management abilities

• A great team member, with ability to lead cross functional teams to execute Customer strategies

• Takes the initiative, can work with little supervision

• Good computer skills in windows environment (power point, excel, word, outlook, etc.)

• High Growth mindset- both in personal and business


About us

At Caldic we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At Caldic we want to give everybody the opportunity to make a difference.

Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit www.caldic.com.

  • Customer Development Manager

    4 weeks ago

    University Park, United States Caldic North America Full time

    At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to...

  • Customer Development Manager

    1 month ago

    University Park, United States Caldic North America Full time

    At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to...

  • Customer Service Rep

    2 weeks ago

    University Park, United States Akers Packaging Service Inc Full time

    **Position Summary**: The Customer Service Representative is responsible for estimating items and order entry. Interacts with customers, acts as a liaison between customers, production, design, and sales. Process all customer related information and records in system. This position also delivers on our core focus of: - Service Matters - Relationships...

  • Customer Service

    3 weeks ago

    University Park, United States QUALITY PAINTAND RESTORATION Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • RWSHR - Group Sales Manager

    4 weeks ago

    Menlo Park, United States Group Sales Manager Full time

    KEY RESPONSIBILITIESJob SummaryTarget, solicit and cultivate business within the group market segment, with efforts directed towards room night revenue generation, as well as securing group affiliated meeting and food & beverage revenues.Essential Duties and Responsibilities – (Key Activities)Solicit new and develop existing accounts to meet/exceed revenue...

  • General Manager

    2 weeks ago

    University Park, United States BlueLinx Full time

    BlueLinx is looking for a General Manager at the Chicago (University Park) branch. This is an opportunity to advance your career in this highly marketable business segment. The position will report directly to the Regional Vice President and be held accountable for all sales initiatives and operational efforts. BlueLinx is looking for a leader that will...

  • General Manager

    2 weeks ago

    University Park, United States Unis Company Full time

    **Responsibilities**: - Leading the development of a high-performance work environment. - Full P& L responsibility, process management and customer Relations. - Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials. - Reviews, analyzes, modifies, and implements efficient and effective department...

  • General Manager

    2 weeks ago

    University Park, United States UNIS Full time

    The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehouse and inventory management. The General Manager will set objectives, goals, strategies and measures, will plan for continuous improvement and create new and...

  • General Manager

    1 week ago

    University Park, United States UNIS Full time

    The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehouse and inventory management. The General Manager will set objectives, goals, strategies and measures, will plan for continuous improvement and create new and...

  • Restaurant Manager

    2 weeks ago

    University Park, United States Panera Bread Full time

    PANERA CAFE MANGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly bonusFree Meals on...

  • Restaurant Manager

    2 weeks ago

    University Park, United States Panera Bread Full time

    Job DescriptionPANERA CAFE MANGER Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks:Competitive payEligible for a quarterly...

  • Customer Care Business Development Manager

    2 weeks ago

    Ridgefield Park, United States Samsung SDS America Full time

    At Samsung SDSA, we're committed to creating innovative products and services that make a positive impact on people's lives. As part of our Customer Care IT Service team, you'll play a crucial role in ensuring our clients receive the best possible support and service. We're looking for a talented and experienced Customer Care Business Development Manager to...

  • Customer Care Business Development Manager

    4 weeks ago

    Ridgefield Park, United States Samsung SDS America Full time

    Job DescriptionJob DescriptionAt Samsung SDSA, we're committed to creating innovative products and services that make a positive impact on people's lives. As part of our Customer Care IT Service team, you'll play a crucial role in ensuring our clients receive the best possible support and service.We're looking for a talented and experienced...

  • Customer Care Business Development Manager

    2 weeks ago

    Ridgefield Park, United States Samsung SDS America Full time

    Job DescriptionJob DescriptionAt Samsung SDSA, we're committed to creating innovative products and services that make a positive impact on people's lives. As part of our Customer Care IT Service team, you'll play a crucial role in ensuring our clients receive the best possible support and service.We're looking for a talented and experienced...

  • Customer Care Business Development Manager

    1 week ago

    Ridgefield Park, United States Samsung SDS America Full time

    At Samsung SDSA, we're committed to creating innovative products and services that make a positive impact on people's lives. As part of our Customer Care IT Service team, you'll play a crucial role in ensuring our clients receive the best possible support and service. We're looking for a talented and experienced Customer Care Business Development Manager to...

  • Restaurant Manager

    4 weeks ago

    University Park, United States Panera Bread Full time

    Job DescriptionPANERA CAFE GENERAL MANGERWant to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! Panera Perks:Competitive payEligible for...

  • Customer Service Specialist

    3 weeks ago

    Pinellas Park, United States CW Business Development Full time

    Job DescriptionJob DescriptionThe Customer Service Specialist will focus on driving best practices in the areas of customer service, support, sales, marketing, and other key team business duties. Additionally, this individual will focus on helping the organization’s development providing customer care to each customer in a personal and individualized...

  • Investment Manager I

    2 weeks ago

    University Park, United States BOK Financial Full time

    Req ID: 75027 Location: Dallas -DAL Areas of Interest: Investment Management; Finance; Portfolio Management; Wealth Management Pay Transparency Salary Range: Not Available Application Deadline: 07/31/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates...

  • Customer Success Manager

    2 weeks ago

    University, WA, United States Echelon Fitness Multimedia LLC Full time

    About Us: Welcome to the heartbeat of Echelon Fitness, where we're not just raising the bar; we're rewriting the entire fitness playbook. Think of us as the rebels of the fitness world—the ones who dare to blur the lines between sweat sessions and entertainment extravaganzas. We're the tech junkies, the fitness fanatics, the creative sparks, and the...

  • Logistics Transportation Manager

    2 weeks ago

    University Park, Illinois, United States Samsung SDS America Full time

    Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service...