General Manager

2 weeks ago

University Park, United States Unis Company Full time

**Responsibilities**:

- Leading the development of a high-performance work environment.
- Full P& L responsibility, process management and customer Relations.
- Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials.
- Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures.
- KPI measurement implementation includes labor control, inbound/outbound metrics, and inventory.
- Ensures the physical condition of warehouse and equipment are properly maintained.
- Effectively manages the budget and P&L of the operation.
- Partners with engineering to implement and maintain proper layout of warehouse and product placement.
- Performs quarterly and/or annual physical inventories; provides inventory reports.
- Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers’ concerns and requests.
- Identifies, documents, and implements opportunities for continuous improvement.
- Maintains a working knowledge of all operating systems pertaining to the work area.
- Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow.
- Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, and OSHA.
- Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
- Performs other related duties as required and assigned by management.

Qualifications:

- Minimum 10 years of management experience in Third Party Logistics (3PL) required.
- Strategic thinking and planning skills.
- Understanding of budget management and financial monitoring.
- Excellent leadership skills, including goal setting, motivating, training and mentorship.
- Exceptional interpersonal and communication skills, including writing, speaking and active listening.
- Effective conflict resolution and problem-solving skills.
- Good organization and time management.
- Comfortable in a fast-paced or high-pressure environment.
- In-depth knowledge of the industry.

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