Field Service Technician

3 weeks ago


Dallas, United States BravoTECH Full time

Contract to Hire, 100% Onsite


This role involves substantial cable and phone manipulation, as well as installation and maintenance of Category 6 and 6A network cables. Additionally, the technician will be tasked with the installation and testing of voice over IP phones.


Responsibilities:

  1. Unify Phone System Support:
  • Handle adds, changes, and moves within the Unify phone system.
  • Conduct troubleshooting of phones to resolve issues promptly.

Cable Installations:

  • Execute the installation and maintenance of Category 6 and 6A network cables.
  • Ensure cable configurations meet specified requirements.

Voice over IP Phones:

  • Install and test voice over IP phones for optimal performance.


Skills Needed:

Cable Installations:

  • Minimum of 6 months of experience in cable installations.
  • Background in electrical wiring or a related field.

Phone Installations:

  • Minimum of 6 months of experience in phone installations.


Preferred Qualifications:

Communication Skills:

  • Excellent verbal and written communication skills.
  • Ability to effectively communicate technical information to non-technical stakeholders.

Customer Service:

  • Strong customer service skills to interact with clients professionally.

Troubleshooting:

  • Understanding of basic troubleshooting techniques for voice instruments


Skills Needed:

6 months cable installations (electrical wiring is a related field)

6 months phone installations



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