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Installation Assistant General Manager

3 months ago

Austin, United States Magnify Full time

**Installation Assistant General Management Opportunity AVAILABLE**


MAGNIFY is excited to share a NEW opportunity in the Austin, TX area We are actively seeking an Assistant General Manager to help lead our contracting client's growing team of Field Associates and Contractors. This position would play a vital role in the overall success of the organizations growth and operations in Austin


You would be responsible for overseeing operations of installation and repair projects, ensuring jobsites are correctly inspected pre- and post-project, serving as point of contact for all communication with contractors/crew and clientele, as well as overseeing all warranty issues, etc.


NOTES:

  • Hours are 7:30-4:30. No Weekends
  • Must have installation experience Floor, Carpet, Tiles
  • Previous Leadership Experience (Will oversee 5+ employees)
  • Bilingual would be ideal


Daily Responsibilities:

  • Sourcing, hiring, onboarding, and ongoing support of Field Associates
  • Responsible for tracking performance of FAs, performance evaluations, and any disciplinary actions
  • Work with Field Managers to ensure they have proper support and development
  • Oversee Scheduling and Service Members to direct daily work management and improve effectiveness and efficiency
  • Source, hire, and track contractor performance on projects assigned to them
  • Verify and track repairs or new installations with contractor crews
  • Serve as manager and point-of-contact for all contractors/crew with projects being completed
  • Coordination & administration of testing on jobsite to include gaging substrates to ensure guidelines and codes are being adhered to
  • Execute pre-project inspections at jobsites to identify any potential issues and ensure proper work can be completed, as well as post-project inspections for quality control
  • Run point on all warranty issues, conducting inspections to properly identify and implement correct plan of attack to resolve issues/claims
  • Relay results of Pre- & Post- inspections and resolutions to Warranty Managers and Superintendents ensuring positive working relations


Qualifications:

  • Wood/Carpet/Tile Flooring installation experience – comprehensive (wood, tile, and carpeting) experience is preferred
  • Proficiency in the Microsoft Suite (ex. Excel, Word, Outlook)
  • Solid problem solving, analytical & critical thinking skills, with an acute attention to detail
  • Excellent communication skills (written and verbal) and ability to provide high-level customer service and support for all customers or business clientele
  • Experience with contractor/construction sites and conditions associated with
  • Experience with linear footage measurement and calculation or square footage
  • Proficient with safety requirements as they relate to jobsite, construction, etc.
  • BILINGUALS are encouraged to apply - preferred but not a must