Human Resources Business Partner

3 weeks ago

Austin, United States Join Parachute Full time

Position Title: Human Resources Business Partner

Location: Austin, TX (Onsite) plus travel as needed


Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.


Our vision is to introduce an elevated plasma donation experience grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.


We have grown from 2 to 28 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.


What You’ll Do

The HR Business Partner, will play a key role in helping our center teams, field and corporate leadership strategically navigate the complexities of people and culture. You will help assess needs and develop solutions in areas such as talent acquisition, workforce planning, organizational design, performance management, employee relations, compensation, retention, career development and leadership development. You must understand business priorities and translate them into a plan that supports our rapidly growing business and aligns with our culture framework and company values.


Principal Duties & Responsibilities:

  • Act as the People Team point of contact for all employees and managers in assigned area(s).
  • Ensure employment related policies and programs are delivered consistently while maintaining appropriate flexibility to ensure local/regional success.
  • Partner with center and field leadership to ensure compliance and consistency in applicant and employment related processes.
  • Collaborate with center and field leadership to understand the organization’s goals and strategy related to staffing, recruiting, retention, training, and culture.
  • Provide crisis management support, when necessary, effectively partnering with other members of the crisis response teams (People, QA, Ops, Legal, Finance).
  • Contribute to the on-going development of Talent knowledge base to help managers and employees to continually enhance self-service capabilities, where appropriate.
  • Consult and advise leaders on effective coaching, counseling, and progressive disciplinary strategies for employee related matters.
  • Oversee employee relations matters and participate in internal investigations of claims, complaints, and grievances with the objective of ensuring objectivity, determining the best resolution, and mitigating company risk for assigned area(s).
  • Provide data-driven insights and recommendations to inform decision-making.
  • Participate in the preparation of responses for legal claim and government agency complaints in conjunction with legal counsel and/or VP, People.
  • Coordinate events focused on employee recognition and dedication.
  • Advocate for employee retention and development.


Knowledge, Skills, & Abilities:

  • Deep knowledge of HR practices, disciplines, and employment law; preference for knowledge in pharmaceutical, biopharma, plasma, or related highly regulated industry.
  • Highly organized with the ability to manage multiple priorities and deadlines.
  • Proficiency in HRIS, and other relevant HR technologies.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills with the ability to listen and adapt messages.
  • Flexibility and ability to pivot to new assignments and desire to work in fast-paced environment.
  • Proficient with Microsoft Office Suite or related software.


Education and Experience:

  • Bachelor’s Degree in Human Resources, Business Administration, or related field; Master’s Degree preferred.
  • Minimum 3 to 5 years of progressive experience in human resources, with increasing responsibility.
  • Experience with hourly and exempt, remote, centralized and field-based employee population.

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