Spanish Bilingual Service Analyst

1 month ago

Cranberry Township, United States All Lines Technology Full time

All Lines Technology has an immediate opening for a Service Analyst Associate I Individuals in this job position perform at the intermediate level within this job family. The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues.


Key Responsibilities

  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, emails, and personnel requests for technical support.
  • Performs pro-active monitoring of computer systems through appropriate tools.
  • Documents, tracks, and monitors problems to ensure timely resolutions.
  • Works directly with customers on resolving problems that typically take greater time and experience to resolve.
  • Participates in various projects to monitor and improve responsiveness to customer.
  • Plans and monitors goals.
  • Incumbents are service matter experts and promote instructions from pre-established guidelines to resolve issues.


Minimum Required Qualifications

• Bilingual language skills (Spanish) required.

• A 4-year degree in Information Technology, or related discipline

• 1-3 years technical support experience in a computer-related area

• Knowledge of commonly used concepts, practices, and procedures in the related field

• Working knowledge of related ITIL standards or best practices

• Intermediate knowledge of infrastructure support components

o Standard desktop, tools & utilities

o Server operating systems, tools & utilities

o IT networks and voice services

o IT security and Disaster recovery

o Process control and monitoring

o Call Center technologies


Preferred Skills

• 1 year of experience in our Global IT Service Desk function is highly preferred

• Advanced troubleshooting skills

• Successful completion of the IT Entry Logic and Problem Solving Test

• Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions

• Strong analytical, communication, problem solving, and organizational skills

• Ability to work without close supervision while ensuring that tasks are done effectively and consistently

• Strong verbal communication skills, including the ability to document operations procedures

• Ability to effectively work independently or in a team environment

• Ability to effectively interact with a diverse user base

• Availability to work rotating shifts and holidays

• Ability to work in an office or retail store environment with sensitivity for safety and physical security

  • Spanish Bilingual Service Analyst

    1 month ago

    Cranberry Township, United States All Lines Technology Full time

    All Lines Technology has an immediate opening for a Service Analyst Associate I! Individuals in this job position perform at the intermediate level within this job family. The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues.Key ResponsibilitiesIdentifies, researches, and...

  • Spanish Bilingual Service Analyst I

    3 weeks ago

    Cranberry Township, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology has an immediate opening for a Service Analyst Associate I! Individuals in this job position perform at the intermediate level within this job family. The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues.Key...

  • Spanish Bilingual Service Analyst I

    1 month ago

    Cranberry Township, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology has an immediate opening for a Service Analyst Associate I! Individuals in this job position perform at the intermediate level within this job family. The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues.Key...

  • desktop support analyst

    1 month ago

    Cranberry Twp, United States Randstad Full time

    desktop support analyst (spanish bilingual). cranberry twp , pennsylvania posted july 30, 2024 job details summary $20 - $22.50 per hour contract bachelor degree category computer and mathematical occupations reference1060259 job details job summary: We're seeking a Desktop Support Associate to join an existing team within an enterprise...

  • Bilingual Customer Service Specialist

    3 months ago

    Cranberry Township, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • IT Service Desk Analyst

    18 hours ago

    Cranberry Isles, Maine, United States Tricon Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Service Desk Analyst to join our team at Tricon Solutions. As a key member of our IT function, you will provide top-notch support to our end-users and ensure the smooth operation of our computer systems.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Cranberry Twp, United States Sherwin-Williams Full time

    Reference #: 2417537 Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction...

  • IT Support Analyst

    1 week ago

    Cranberry Township, United States All Lines Technology Full time

    Job DescriptionJob DescriptionThe analyst will perform first level IT support, incident resolution. The analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures...

  • Bilingual Customer Service Specialist

    1 week ago

    Stafford Township, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Member Services Rep Full Time

    2 months ago

    Cranberry Township, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionJob DescriptionPosition: Member Services Rep - Full Time - Afternoon/EveningWe are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members,...

  • Order Checkers

    3 months ago

    Monroe Township, United States Pride Now Full time

    Job DescriptionJob DescriptionPrideNow is hiring Order Checkers! This is a temp-to-hire position for our food distribution client in Monroe Twp, NJ working in the receiving department.Pay Rate: $18/hr.Work Schedule: Monday and Friday: 9a-530p and Tuesday, Wednesday, Thursday 10a-630pJob Duties:Ensure items being picked have the correct quantity and...

  • Member Services Weekend 11a to 7:30p

    3 months ago

    Cranberry Township, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionJob DescriptionBenefits:Free MembershipWeekly PayEmployee discountsOpportunity for advancementPaid time offWellness resourcesPosition: Member Services Rep - Part Time - Weekend/AfternoonWe are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior...

  • Bilingual Store Associate

    3 months ago

    Stafford Township, United States The Sherwin-Williams Company Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Bilingual Store Associate

    3 months ago

    Mantua Township, United States The Sherwin-Williams Company Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...

  • Member Services Rep Full Time M-F 8a to 4:30

    1 month ago

    Cranberry Township, United States Planet Fitness - Fitton Clubs Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceWellness resourcesPosition: Member Services Rep - Full Time - DayWe are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a...

  • BFDA FT Courier DOT

    1 month ago

    Cranberry Township, United States Federal Express Corporation Full time

    Job DutiesDriver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned.Minimum EducationHigh school diploma/GED. Must be licensed for type of vehicle assigned.Knowledge,...

  • Bilingual Recruiter

    1 month ago

    Wall Township, United States Adecco Full time

    Adecco is partnering with a Solar energy company in Wall Township, New Jersey. We are looking for a dynamic, high-energy, and results-driven Bilingual Recruiter with exceptional written and verbal English/Spanish communication skills. Do you have a passion for talent acquisition? You'll play a crucial role in identifying, attracting, and acquiring talented...

  • BFDA FT Courier DOT

    4 weeks ago

    Cranberry Township, United States FedEx Express Full time

    Job Duties Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned. Minimum Education High school diploma/GED. Must be licensed for type of vehicle...

  • BFDA FT Courier DOT

    1 month ago

    Cranberry Township, United States FedEx Full time

    Job DutiesDriver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Performs other duties as assigned.Minimum EducationHigh school diploma/GED. Must be licensed for type of vehicle assigned.Knowledge,...

  • Bilingual Store Associate

    1 month ago

    Mantua Township, United States Sherwin-Williams Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...