Production Support Specialist

2 months ago


Irving, United States Randstad Digital Full time

Responsibilities:

· Excellent L2 Production Support Linux shell scripting and Oracle as skillet.

· ITIL Certified preferred.

· Working knowledge of ITRS Autosys App dynamics ServiceNow UDeploy.

· Should be able to work in flexible and adaptable to business needs.

· Well versed with Incident life cycle management.

· Problem life cycle management and PMR process.

· Well versed with Change management Releases and Deployments.

· Good eye to debug the root cause and provide a temporary and permanent solution.

· Coordinate with L3 and development team and provide and implement solutions.



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