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Information Technology Technician
4 months ago
The IT/Digital Banking Technician is responsible for handling/overseeing IT projects within the facility and supporting IT issues and processes.
Responsibilities
- Maintain working components throughout the facility, including but not limited to: computers, phones, servers, scanners, printers, TVs, website, social media sites and any affiliated hardware/software
- Communicate with outsourced IT for more complicated issues and/or installations
- Assist staff with technical difficulties and hardware/software changes in a timely manner
- Upgrade technologies as required
- Troubleshoot technical failures and record repairs and fixes
- Maintain systems through updates, troubleshooting, and installation
- Monitor cybersecurity alerts and respond accordingly
- Coordinate with management staff to fix system inefficiencies
- Back-office processing
-Other duties and secondary functions as assigned
Qualifications
- High School Diploma/ GED
- Minimum 2 years of experience in an IT position
- Thorough knowledge of computer systems and IT components
