Desktop Support Specialist
3 weeks ago
The Desktop Support Specialist will provide technical assistance to end-users, ensuring seamless operation and user satisfaction across devices and applications. This role requires expertise in both traditional desktop support and cloud-based tools, with a focus on Microsoft Azure, Intune, Autopilot, and other endpoint management solutions. You’ll troubleshoot, support, and manage desktops, laptops, and mobile devices while leveraging cloud technology to enhance end-user productivity.
Key Responsibilities
- End-User Support: Provide first and second-level support for desktop, laptop, and mobile device issues, including hardware, software, network, and connectivity troubleshooting.
- Cloud Management: Configure and manage user devices using Microsoft Intune for secure and efficient device management.
- Azure AD & Intune Enrollment: Oversee device enrollment in Azure Active Directory (Azure AD) and Microsoft Intune to support secure access, policy enforcement, and compliance.
- Windows Autopilot: Manage the deployment and configuration of new devices using Windows Autopilot to ensure a seamless out-of-the-box experience for users.
- Device Configuration & Compliance: Enforce compliance policies, settings, and configurations via Intune to secure devices and protect company data.
- Application Management: Assist in packaging, deploying, and updating applications across devices using Intune.
- Troubleshooting and Resolution: Diagnose, analyze, and resolve technical issues, escalating complex problems to senior team members or vendors as needed.
- Documentation & Knowledge Base: Maintain accurate records of support requests and update internal documentation and knowledge bases for commonly encountered issues.
- User Training: Provide training and documentation to end-users on best practices, application use, and cloud-based features to enhance productivity.
- Collaboration: Work closely with the broader IT team, including Network and Systems Administrators, to implement and improve desktop management policies and processes.
Qualifications
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Experience: 2+ years in desktop support, preferably with experience in cloud-based endpoint management.
- Technical Skills:
- Proficiency with Microsoft Azure AD, Intune, and Autopilot for device management and deployment.
- Strong knowledge of Windows OS and Microsoft 365 applications.
- Experience troubleshooting network connectivity issues, including VPN, Wi-Fi, and LAN connections.
- Familiarity with cloud-based management tools and their best practices.
-
Desktop Support Specialist
3 weeks ago
orlando, United States Kavaliro Full timeThe Desktop Support Specialist will provide technical assistance to end-users, ensuring seamless operation and user satisfaction across devices and applications. This role requires expertise in both traditional desktop support and cloud-based tools, with a focus on Microsoft Azure, Intune, Autopilot, and other endpoint management solutions. You’ll...
-
Desktop Support Specialist
3 weeks ago
orlando, United States Kavaliro Full timeThe Desktop Support Specialist will provide technical assistance to end-users, ensuring seamless operation and user satisfaction across devices and applications. This role requires expertise in both traditional desktop support and cloud-based tools, with a focus on Microsoft Azure, Intune, Autopilot, and other endpoint management solutions. You’ll...
-
Desktop Support Specialist
4 weeks ago
Orlando, Florida, United States Loyal Source Full timeJob SummaryThe Desktop Support role at Loyal Source is a critical position that ensures the smooth operation of computer systems for end users. As a Desktop Support Specialist, you will be responsible for setting up new Windows computer systems, receiving and prioritizing help requests, and actively resolving end user issues.Key ResponsibilitiesEvaluate...
-
Desktop Support Specialist
2 weeks ago
Orlando, FL, United States Kavaliro Full timeThe Desktop Support Specialist will provide technical assistance to end-users, ensuring seamless operation and user satisfaction across devices and applications. This role requires expertise in both traditional desktop support and cloud-based tools, with a focus on Microsoft AzureIntuneAutopilot, and other endpoint management solutions. You’ll...
-
Desktop Support Specialist
4 weeks ago
Orlando, Florida, United States Falcon's Creative Group Full timeJob OverviewFalcon's Creative Group is a leading entertainment, consumer experience, and technology enterprise that accelerates intellectual property activations across physical and digital experiences.We are seeking a skilled Desktop Support Technician to join our technology team. This full-time role is responsible for assisting with daily tasks, including...
-
Desktop Support Specialist
5 days ago
Orlando, United States SISL Global Full timeThis position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security...
-
Desktop Support Analyst
2 months ago
Orlando, United States TEKsystems Full timeJob DescriptionJob DescriptionDescriptionSummary: The main function of a desktop technician is to be responsible for the installation, configuration, and administration of Windows desktops.Job Responsibilities:Support employees, both onsite and remote, with desktop issues, account issues, and access to various internal servicesTroubleshoot software issues on...
-
Desktop Support Technician
2 weeks ago
Orlando, United States Motion Recruitment Full timeOur client is looking for a Desktop Support Technician for a 3-month contract in Orlando, FL, 32809.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...
-
Desktop Support Technician
2 weeks ago
orlando, United States Motion Recruitment Full timeOur client is looking for a Desktop Support Technician for a 3-month contract in Orlando, FL, 32809.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...
-
Desktop Support Technician
1 month ago
orlando, United States Loyal Source Government Services Full timeThe Desktop Support role is to ensure proper computer operation so that end users can accomplish business tasks. This includes setting up new Windows computer systems, receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require...
-
Desktop Support Technician
2 months ago
Orlando, United States Loyal Source Government Services Full timeThe Desktop Support role is to ensure proper computer operation so that end users can accomplish business tasks. This includes setting up new Windows computer systems, receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require...
-
Desktop Support Technician
2 months ago
orlando, United States Loyal Source Government Services Full timeThe Desktop Support role is to ensure proper computer operation so that end users can accomplish business tasks. This includes setting up new Windows computer systems, receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require...
-
Technical Support Specialist
1 month ago
orlando, United States 4 Corner Resources Full time4 Corner Resources is looking for Technical Support Specialists. This is a contracted position with the main responsibilities of studying technical applications, ensuring proper operations, making recommendations, and supporting users to maximize computer system capabilities of end users. This role is onsite in the Orlando FL area! Technical Support...
-
Technical Support Specialist
3 months ago
Orlando, United States 4 Corner Resources Full time4 Corner Resources is looking for Technical Support Specialists. This is a contracted position with the main responsibilities of studying technical applications, ensuring proper operations, making recommendations, and supporting users to maximize computer system capabilities of end users. This role is onsite in the Orlando FL area! Technical Support...
-
Desktop Support Technician
5 days ago
Orlando, United States Apex Systems Full timeLocation: Orlando, FL - position is onsiteDuration: 3 to 4 month contract with permanent potential based on performancePay: $20-23/hr - paid weekly on W2Position Summary:Expected to deliver exceptional customer serviceResponsible for interacting and servicing our clients with any technical problem they are experiencing.Be helpful, relatable, and pleasant...
-
Entry Level Desktop Support Technician
4 days ago
Orlando, United States INSPYR Solutions Full timeTitle: Desktop Support Technician- Entry Level Location: Orlando, FL- Onsite (First 90 days) Duration: Direct Hire Compensation: $40K-$50K Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Responsibilities: Provide Level 1 support for desktop systems, including both Windows and Mac platforms. Work with supply chain to ensure image...
-
orlando, United States SISL Global Full timeThis position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security...
-
orlando, United States SISL Global Full timeThis position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security...
-
orlando, United States Apex Systems Full timeLocation: Orlando, FL - position is onsiteDuration: 3 to 4 month contract with permanent potential based on performancePay: $20-23/hr - paid weekly on W2Position Summary:Expected to deliver exceptional customer serviceResponsible for interacting and servicing our clients with any technical problem they are experiencing.Be helpful, relatable, and pleasant...
-
Technical Support Specialist
4 weeks ago
Orlando, Florida, United States Just Write Full timeJob DescriptionAs a Support Center Specialist at Just Write, you will be responsible for providing technical support and problem resolution for various ISS applications, computer hardware, network, and telephony. This role involves working under the supervision of the Support Center Supervisor or designee and is evaluated on accuracy, efficiency, and...