Senior Client Partner

2 months ago

Atlanta, United States Mphasis Full time

About Mphasis -

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endear to our clients.


About Role:

A Senior Sales professional having excellent hunting capabilities within the different LOBs in the Existing account with focus in the Airlines domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology business.


Job Title: Senior Client Partner (Airline Domain)

Experience: 18+ Years

Location: Atlanta, Georgia (On Site Role) OR Miami United States (On Site Role)

Job Description:


Required Qualification:

  • 18+ years of industry experience must have Airline domain experience OR Travel, Transport.
  • Experience in delivering large projects for enterprises, experience in modernization related efforts preferred. Must have Agile exposure.
  • Excellent communication, Client management skills and people skills.


Primary Responsibilities:

  • Identify potential opportunities by qualifying within the existing client relationship in Airlines/Travel space.
  • Primary responsibility would include growing the existing account KPI’s would include Revenue growth, Margin growth and Quality of Revenue.
  • Good client relationship experience and be a seasoned hunter.
  • Opportunity Identification and ownership; validation and qualification of those opportunities through the solution-driven processes.
  • Opportunity Identification and ownership; validation and qualification of those opportunities through the solution-driven processes.
  • Close sales by building rapport with potential account stakeholders, including CXO level relationships; explaining product and service capabilities; overcoming objections; preparing contracts.
  • Expand sales in existing accounts by introducing new lines of business.
  • Generate revenue by developing market potential through forecasting, lead generation, qualification, and closing sales, recommending new solutions and services.
  • Contribute information to market strategy by monitoring competitive products and reactions from accounts.
  • Recommend new products and services by evaluating current product results and identifying needs to be filled.
  • Update job knowledge by participating in educational opportunities.
  • Accomplish marketing and organization mission by completing related results as needed.


Required Skills:


  • A sales hunter profile with minimum 10 years of experience selling into new accounts with a focus on Airlines, but we are open to TTHL experience.
  • Extraordinary team leadership, high-energy sales execution, strong problem-solving skills
  • Exhibit exceptional business insight, show executive/boardroom presence and outstanding judgment.
  • Entrepreneurial spirit, “get-the-job-done” attitude, professionalism, team-player
  • Able to devise and articulate a unique and compelling value proposition, so that customer decision-makers clearly grasp the short and long-term business and financial value of a relationship with Mphasis
  • Ability to build active relationships across Mphasis’ organization with key stakeholders such as delivery, consulting, senior management, practice-units, external vendors/partners, third-party advisors etc.


What’s in for you?


At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. You get an open and transparent culture along with freedom to experimentation and innovation.

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