Customer Demand Specialist

2 months ago

St Louis, United States Consumer Product Partners Full time

Summary:

The Customer Demand Specialist is responsible for developing item level demand forecast for 1,000 – 2,000 SKU’s that will be used to plan material and finished goods purchases, production, inventory, capacity and financial projections. Responsible for planning key categories, including large strategic customers with critical business importance. The company competes in a very dynamic environment with a product offering of approximately 6,000 SKUs. These products are subject to customer specific requirements and very short life cycles. The Customer Demand Specialist is challenged to continuously improve the demand planning process and results to enable the company to achieve its customer service commitments, sales targets, inventory objectives, and asset utilization. The ability to collaborate with customers, Sales, Operations, and Finance while interpreting information from many sources (POS, order history, customer forecasts etc.) is essential.

Essential Duties and Responsibilities:

  • Responsible for development of a monthly, item level forecast for turn and promotional volume for assigned categories with a 24 month planning horizon
  • Review historical sales trends, research demand drivers, prepare forecast data, deploy statistical forecast models, and evaluate forecast results
  • Partner with Sales Account Managers to develop promotional forecasts and forecast product life-cycles with cross functional project teams
  • Lead the Demand Planning input in SIOP process, serving as the forecasting subject matter expert on the team
  • Provide ad hoc analysis for Supply Chain, Finance, Sales and Operations leadership
  • Build and maintain collaborative relationships with cross functional stakeholders and customers where applicable
  • Drive improved forecast value added (FVA), forecast accuracy and reduced forecast bias through root cause error analysis, collaboration, and process improvements
  • Perform initial set up of Demand Planning related fields for new materials in SAP
  • Supervisory Responsibilities: None
  • Education Requirements:
  • BA/BS Degree in Business, Statistics, Math, or Related Field required (MS/MBA is a plus)
  • Experience Requirements:
  • 3+ years’ experience developing customer/item level forecasts in a manufacturing environment, preferably in FMCG
  • Experience with using ERP systems (preferably SAP
  • Experience with advanced demand planning tools and statistical modeling
  • Competencies:

  • Proven analytical skills
  • Must be an advanced excel user (pivot tables, lookups, etc.)
  • Excellent interpersonal skills
  • Demonstrated ability as participative team member in cross functional environment
  • Able to identify and analyze opportunities in order to develop and implement solutions
  • APICS/IBF or other professional certification in Supply Chain concepts is preferred

  • Certificates, Licenses, Registrations:

Travel:

  • Approx. 5% travel is required

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

  • Specialist Customer Demand

    3 months ago

    St Louis, United States Vi-Jon Full time

    Description Summary : The Customer Demand Specialist is responsible for developing item level demand forecast for 1,000 - 2,000 SKU's that will be used to plan material and finished goods purchases, production, inventory, capacity and financial projections.Responsible for planning key categories, including large strategic customers with critical...

  • Customer Demand Specialist

    2 months ago

    St. Louis, United States Consumer Product Partners Full time

    Summary: The Customer Demand Specialist is responsible for developing item level demand forecast for 1,000 – 2,000 SKU’s that will be used to plan material and finished goods purchases, production, inventory, capacity and financial projections. Responsible for planning key categories, including large strategic customers with critical business importance....

  • Customer Demand Analyst

    2 days ago

    St Louis, Missouri, United States Consumer Product Partners Full time

    Job SummaryThe Customer Demand Specialist is a key member of the Consumer Product Partners team, responsible for developing item-level demand forecasts for 1,000 – 2,000 SKUs. This role plays a critical part in planning material and finished goods purchases, production, inventory, capacity, and financial projections.Key ResponsibilitiesDevelop a monthly,...

  • Customer Care Specialist

    2 weeks ago

    St Louis, Missouri, United States Consumer Product Partners Full time

    POSITION OVERVIEW:The role of the Customer Care Specialist involves acting as a liaison between Consumer Product Partners and clients, ensuring a seamless order management process. This position is crucial in identifying and addressing any challenges that may hinder the processing and fulfillment of orders, while collaborating closely with internal teams to...

  • SAP Demand/Supply Support Specialist

    1 week ago

    st. louis, United States TechnoSmarts, Inc. Full time

    W2 ONLY. NO CORP - CORP.18+ month renewable term contract. Likely to extend/option to hire.Client: A major global corporation and leader in their industry operating over 350 manufacturing facilities with annual revenue over $24B and employing over 15,000.Overview: The SAP DSP Analyst (Demand & Supply Planning) Analyst should have a breath of knowledge with...

  • SAP Demand/Supply Support Specialist

    2 weeks ago

    St Louis, United States TechnoSmarts, Inc. Full time

    W2 ONLY. NO CORP - CORP.18+ month renewable term contract. Likely to extend/option to hire.Client: A major global corporation and leader in their industry operating over 350 manufacturing facilities with annual revenue over $24B and employing over 15,000.Overview: The SAP DSP Analyst (Demand & Supply Planning) Analyst should have a breath of knowledge with...

  • SAP Demand/Supply Support Specialist

    2 weeks ago

    St. Louis, United States TechnoSmarts, Inc. Full time

    W2 ONLY. NO CORP - CORP.18+ month renewable term contract. Likely to extend/option to hire.Client: A major global corporation and leader in their industry operating over 350 manufacturing facilities with annual revenue over $24B and employing over 15,000.Overview: The SAP DSP Analyst (Demand & Supply Planning) Analyst should have a breath of knowledge with...

  • SAP Demand/Supply Support Specialist

    1 week ago

    st. louis, United States TechnoSmarts, Inc. Full time

    W2 ONLY. NO CORP - CORP.18+ month renewable term contract. Likely to extend/option to hire.Client: A major global corporation and leader in their industry operating over 350 manufacturing facilities with annual revenue over $24B and employing over 15,000.Overview: The SAP DSP Analyst (Demand & Supply Planning) Analyst should have a breath of knowledge with...

  • Customer Experience Specialist

    2 months ago

    St Louis, United States Warehouse of Fixtures Full time

    Warehouse of Fixtures has an exciting opportunity for a Customer Experience Specialist based in our downtown St. Louis location. If you have a passion for designing commercial spaces, are forward thinking and looking for a place where you can make a difference, we'd love to hear from you! Warehouse of Fixtures continues the tradition of excellence in new,...

  • Customer Service Specialist

    7 days ago

    St Louis, United States Ultimate Staffing Full time

    Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-Site Duration: Long-Term Contract Pay Rate: $20/hour Hours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending....

  • Customer Experience Specialist

    4 weeks ago

    St. Louis, United States Ledgent Technology Full time

    Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Saint Louis MO. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a...

  • Customer Experience Specialist

    4 weeks ago

    St Louis, United States Ledgent Technology Full time

    Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Saint Louis MO. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a...

  • Customer Experience Specialist

    3 weeks ago

    St Louis, United States LEDGENT Technology & Engineering - Roth Staffing Companies, L.P. Full time

    Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Saint Louis MO. The Customer Experience Specialist is an entry-level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a...

  • Customer Service Specialist

    3 weeks ago

    St Louis, United States Ultimate Staffing Full time

    Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-Site Duration: Long-Term Contract Pay Rate: $20/hour Hours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending....

  • Customer Service Specialist

    1 week ago

    st. louis, United States Ultimate Staffing Full time

    Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-SiteDuration: Long-Term ContractPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As...

  • Customer Service Specialist

    4 weeks ago

    St Louis, United States Ultimate Staffing Full time

    Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-SiteDuration: Long-Term ContractPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As...

  • Customer Service Specialist

    4 weeks ago

    St. Louis, United States Ultimate Staffing Full time

    Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-SiteDuration: Long-Term ContractPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As...

  • Customer Technical Specialist

    1 day ago

    St Louis, Missouri, United States TEKsystems Full time

    Job Description**Job Summary**We are seeking a highly skilled Customer Technical Specialist to join our team at TEKsystems. As a key member of our technical support team, you will provide advanced technical advice and guidance to our clients on the installation, adaptation, configuration, or enhancement of our technical products and programs.Key...

  • Automotive Customer Service Specialist

    2 weeks ago

    St Louis, Missouri, United States Suntrup Automotive Group Full time

    Job Posting: Automotive Customer Service SpecialistCompany: Suntrup Automotive Group Position: Automotive Customer Service Specialist About Us: At Suntrup Automotive Group, we are dedicated to providing outstanding customer experiences and building lasting relationships with our clientele. As a premier dealership, we focus on excellence in automotive service...

  • SAP APO Demand/Supply Support Specialist

    15 hours ago

    st. louis, United States TechnoSmarts, Inc. Full time

    W2 ONLY. NO CORP - CORP.18+ month renewable term contract. Likely to extend/option to hire.Client: A major global corporation and leader in their industry operating over 350 manufacturing facilities with annual revenue over $24B and employing over 15,000.Overview: The SAP APO Demand/Supply Support Analyst should have a breath of knowledge with manufacturing...