Customer Service Specialist
3 weeks ago
Our client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO.
Location: On-Site
Duration: Long-Term Contract
Pay Rate: $20/hour
Hours: 8am-5pm (M-F)
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
The Customer Experience Specialist will:
- Operate in a Call Center environment as a customer success advocate
- Answer high-volume, inbound calls or texts from current customers in a timely manner
- Perform routine data entry and validation tasks
- Handle routine calls, emails and/or chat responses with internal employees, consumers and/or authorized 3rd parties
- Interact with multiple departments to expedite processing and/or issue resolution
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
- Mortgage and/or financial services call center experience is a plus
- Bilingual Spanish is a plus
- General understanding of applicable Federal, State and Local mortgage regulations a plus
- Capable communicator, written and oral
- Strong negotiation skills with ability to effectively resolve problems
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
Must pass background check
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
-
Customer Service Specialist
3 days ago
St Louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-Site Duration: Long-Term Contract Pay Rate: $20/hour Hours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending....
-
Customer Service Specialist
2 weeks ago
St Louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-Site Duration: Long-Term Contract Pay Rate: $20/hour Hours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending....
-
Customer Service Specialist
3 weeks ago
St. Louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-SiteDuration: Long-Term ContractPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As...
-
Customer Service Specialist
4 days ago
st. louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking a Customer Service Specialist in St Louis, MO. Location: On-SiteDuration: Long-Term ContractPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As...
-
Automotive Customer Service Specialist
1 week ago
St Louis, Missouri, United States Suntrup Automotive Group Full timeJob Posting: Automotive Customer Service SpecialistCompany: Suntrup Automotive Group Position: Automotive Customer Service Specialist About Us: At Suntrup Automotive Group, we are dedicated to providing outstanding customer experiences and building lasting relationships with our clientele. As a premier dealership, we focus on excellence in automotive service...
-
Mortgage Customer Service Specialist
4 days ago
st. louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking several Mortgage Customer Service Specialists in St Louis, MO. Location: On-SiteDuration: Long-Term Contract with a potential for permPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist will be in a call center environment and supporting Consumer Direct Lending. As...
-
Mortgage Customer Service Specialist
2 weeks ago
St Louis, United States Ultimate Staffing Full timeOur client, a leading national home loan lender, is currently seeking several Mortgage Customer Service Specialists in St Louis, MO. Location: On-SiteDuration: Long-Term Contract with a potential for permPay Rate: $20/hourHours: 8am-5pm (M-F) The Customer Experience Specialist will be in a call center environment and supporting Consumer Direct Lending. As...
-
Retail Customer Service Specialist
2 weeks ago
St Louis, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Retail Customer Service Specialist
3 weeks ago
St Louis, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Customer Service Specialist
1 month ago
St Louis, United States Humane Society of Missouri Full timeThe Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals...
-
Tire Service Specialist
3 days ago
St Louis, Missouri, United States BEST ONE TIRE & SERVICE Full timeAbout the Role:We are seeking a skilled and motivated Tire Service Specialist to join our team at BEST ONE TIRE & SERVICE. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in our tire services.Key Responsibilities:Mounting and dismounting, installing, and inspecting auto...
-
Customer Service Specialist
1 week ago
St Louis, Missouri, United States People's Family of Corporations Full timePosition Overview: The Customer Service Specialist plays a crucial role in managing appointment confirmations and rescheduling for both new and existing clients through our scheduling system. All appointments must adhere to established guidelines to ensure efficiency and client satisfaction. Key Responsibilities: Update client information, including address...
-
Automotive Fluid Service Specialist
1 week ago
St Louis, Missouri, United States Midas Auto Service - JC Full timeAutomotive Fluid Service Specialist: The Automotive Fluid Service Specialist plays a crucial role in performing essential maintenance tasks such as oil changes, transmission servicing, and cooling system upkeep. This position involves engaging with clients to provide insights on vital vehicle care. Additional responsibilities may encompass courtesy checks,...
-
Automotive Fluid Service Specialist
3 days ago
St Louis, Missouri, United States Midas Auto Service - JC Full timeAutomotive Fluid Service Specialist: The Automotive Fluid Service Specialist plays a crucial role in performing essential vehicle maintenance tasks such as oil changes, transmission servicing, and cooling system upkeep. This position involves engaging with clients to provide insights on necessary vehicle care. Additional responsibilities may encompass...
-
Automotive Fluid Service Specialist
3 days ago
St Louis, Missouri, United States Midas Auto Service - JC Full timeAutomotive Fluid Service Specialist: The Automotive Fluid Service Specialist plays a crucial role in performing essential maintenance tasks such as oil changes, transmission servicing, and cooling system upkeep. This position involves engaging with clients to provide insights on vital vehicle care. Additional responsibilities may encompass courtesy checks,...
-
Customer Service BDC Specialist
1 week ago
St Louis, Missouri, United States All Star Dodge Chrysler Jeep Ram Full timeJob OverviewThe Customer Service BDC Specialist plays a crucial role in engaging with customers regarding their initial service appointments, vehicle inspections, and service notifications. This position involves organizing service appointments and meticulously documenting customer interactions, including follow-ups for missed appointments. The BDC team is...
-
Customer Service Specialist
1 week ago
St Louis, Missouri, United States People's Family of Corporations Full timePosition Overview: The Customer Service Specialist plays a crucial role in managing and coordinating appointment schedules for both new and existing consumers within the NextGen system via telephone communication. All appointments must be arranged in compliance with established scheduling protocols. Key Responsibilities: - Update consumer...
-
Bilingual Customer Service Specialist
3 months ago
St Louis, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Specialist
1 week ago
St Louis, Missouri, United States People's Family of Corporations Full timePosition Overview: The Customer Service Specialist is tasked with the vital role of confirming and rearranging appointments within the NextGen system for both new and existing consumers of People's Family of Corporations via telephone communication. All appointments must be organized in compliance with established scheduling protocols. Key...
-
Healthcare Customer Service Specialist
1 week ago
St Louis, Missouri, United States Mercy Full timeHealthcare Customer Service SpecialistFull Time, Days - PediatricsAbout Us:At Mercy, we are dedicated to fostering a healing environment through our compassionate care and outstanding service. Our mission is to provide a supportive atmosphere that aligns with the unique talents and skills of each individual. Recognized by Modern Healthcare Magazine as one of...