Customer Service Representative
1 week ago
Company Description
Phoenix Molecular is a cutting-edge infectious disease laboratory located in Boca Raton, FL. Our mission is to revolutionize healthcare through precision PCR-based testing by empowering various healthcare facilities to combat antibiotic resistance and accurately diagnose infectious diseases. We are committed to improving patient outcomes and reducing healthcare costs by providing high-quality testing services nationwide.
Role Description
This is a full-time on-site role for a Customer Service Representative / Medical Billing Specialist at Phoenix Molecular in Boca Raton, FL. The Medical Billing Specialist will be responsible for tasks such as handling inputting laboratory sample data, denials, ICD-10 coding, insurance claims, and Medicare billing.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Service skills
- Proficiency in Medical Terminology and ICD-10 coding
- Experience with Denials and Insurance claims processing
- Familiarity with Medicare billing practices
- Experience in the Healthcare industry, with an understanding of client services and laboratory operations
- Attention to detail and accuracy in billing processes
- Strong communication and organizational skills
- Ability to work effectively in a fast-paced lab environment
- Certification in Medical Billing and Coding is a plus
- Minimum Bachelor's degree in Healthcare Administration or related field
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