Customer Service Representative

1 week ago


Boca Raton, United States Phoenix Molecular Full time

Company Description

Phoenix Molecular is a cutting-edge infectious disease laboratory located in Boca Raton, FL. Our mission is to revolutionize healthcare through precision PCR-based testing by empowering various healthcare facilities to combat antibiotic resistance and accurately diagnose infectious diseases. We are committed to improving patient outcomes and reducing healthcare costs by providing high-quality testing services nationwide.


Role Description

This is a full-time on-site role for a Customer Service Representative / Medical Billing Specialist at Phoenix Molecular in Boca Raton, FL. The Medical Billing Specialist will be responsible for tasks such as handling inputting laboratory sample data, denials, ICD-10 coding, insurance claims, and Medicare billing.


Qualifications

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Proficiency in Medical Terminology and ICD-10 coding
  • Experience with Denials and Insurance claims processing
  • Familiarity with Medicare billing practices
  • Experience in the Healthcare industry, with an understanding of client services and laboratory operations
  • Attention to detail and accuracy in billing processes
  • Strong communication and organizational skills
  • Ability to work effectively in a fast-paced lab environment
  • Certification in Medical Billing and Coding is a plus
  • Minimum Bachelor's degree in Healthcare Administration or related field




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