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Account Manager

2 months ago

Nashville, United States Circle Logistics, Inc Full time

Account Manager - Nashville,TN

As an Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers. You will maintain and grow existing accounts by bringing solutions to customers’ freight-related issues, providing outstanding customer service, and ensuring on-time delivery. This role is responsible for nurturing long-term relationships and growing existing clientele.

Duties/Responsibilities:

  • Maintain and grow existing accounts by managing customer day to day requirements
  • Analyze customers’ needs and offer personalized solutions
  • Match customer demand with quotes for their freight-related inquiries
  • Build strategies that will result in increased sales and stronger partnerships
  • Solve complex problems and be the main contact for all your accounts’ communications
  • Collaborate with your team on pricing strategy and account implementation plans
  • Consistently executing daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)
  • Manage any issues that come up in the normal operation of freight movement
  • Establish relationships with day-to-day contacts

​

Skills/Abilities:

  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced working environment and multitask
  • Superb time management and organizational skills
  • Extraordinary attention to detail and teamwork skills
  • Excellent problem-solving and time management skills.
  • Willingness to be available after hours and weekends if needed

Education and Experience:

  • Bachelor's degree preferred
  • Freight brokerage or account management experience preferred

Benefits:

  • On-site training and career development
  • Paid holidays and paid time off
  • Insurance benefits including but not limited to: Health, vision, dental, life, and disability
  • 401(k) Plan