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Business Support Specialist

3 months ago

Houston, United States ABB Full time

In this role, Business Support Specialist, you will play a vital role in providing high- level administrative support to executives, ensuring smooth operations, effective communication, and efficient coordination of tasks. This position requires a proactive, detail - oriented individual with exceptional organizational skills and the ability to handle confidential information with discretion. Along with aforementioned administrative tasks, this role will also mange the communications efforts or various areas; such as building slide decks, and some presenting.


Reports to VP Division Manager, Americas.


Roles & Responsibilities

Core Responsibilities

  • Performs complex tasks and takes ownership of delivering specific business processes/programs.
  • Supports business managers in all business-relevant administration tasks, such as conducting research, compiling, verifying the information, and creating special reports, presentations, organization charts, correspondence, and other relevant documents.
  • Responsible for different communication tasks within their own area of responsibility, ensuring sharing of knowledge and information to keep others informed and up to date.
  • Implements ABB processes and initiates continuous improvement of administration processes and procedures to maximize efficiency and effectiveness.
  • Acts as the point of contact for internal/external inquiries via phone and email, assesses the urgency of issues, and initiates appropriate action.
  • Arranges business-critical internal/external events, including arranging travel, developing itineraries, booking accommodation, registering for conferences, and coordinating with visiting speakers, among other tasks.
  • Provides financial support at a business level, which includes monitoring budget spend, raising and approving requisitions/invoices, and other related tasks.


LICENSE TO OPERATE/CORE VALUES

  • Demonstrates ABB's core values and organization safety and integrity standards and acts accordingly.
  • Implements and ensures compliance with the ABB code of conduct, global and local standards, tools, policies, and processes in their assigned area.
  • Ensures adherence to all relevant internal and statutory regulations and policies.
  • Ensures integrity and compliance with ABB values and ethics in all activities.
  • Maintain confidentiality of sensitive information, handle confidential documents securely, and exercise discretion in all interactions.


COLLABORATION/LEADERSHIP

  • Provides confidential support to management team members.
  • Ensures adherence to the collaboration objectives of the team to maximize results for ABB.
  • Leads their development journey by seeking knowledge and learning opportunities within the team.
  • Manage relationships with stakeholders in their own area of responsibility and ensures alignment.


EXPERIENCE & JOB SKILLS

  • Minimum 5 years of experience
  • Bachelors degree in Business Administration or related field from an accredited institution.
  • Proved experience as an executive assistant or in a similar role.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Excellent communications skills, both written, verbal, and interpersonal skills.
  • Strong organizational and time management abilities.
  • Able to handle confidential information with professionalism and discretion.
  • Attention to detail and problem solving skills.
  • Project management skills with the ability to handle multiple tasks simultaneously.
  • Ability to conduct risk assessments, and develop mitigation is a plus.
  • Familiarity with compliance regulations and policy enforcement.
  • Documentation experience
  • Management of meetings and events experience
  • Budget & performance management
  • Process Improvement & Optimization