Closing & Funding Manager
3 weeks ago
Emporium TPO has been named a Top Workplace in the 2024 Scotsman Guide
Emporium is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture focused on exceptional customer service, and deliver quality products and returns to stakeholders. Come join us
The Closing Manager is tasked with creating, implementing, and updating closing workflows, standard operating procedures (SOPs), service level agreements (SLAs), and quality control (QC) measures to ensure efficient and compliant loan closings. They oversee daily closing and funding operations, monitor the pipeline, and work closely with fulfillment partners to troubleshoot and resolve any issues that arise during the loan closing process. Furthermore, they act as a subject matter expert, delivering training and promoting process improvements while ensuring full compliance with mortgage closing regulations.
Responsibilities:
- Create, implement, and continuously update closing workflows, standard operating procedures (SOPs), service level agreements (SLAs), checklists, and quality control (QC) measures to guarantee efficient and high-quality loan closing and delivery.
- Define and monitor productivity standards, ensuring performance objectives are achieved monthly.
- Conduct periodic reviews, manage exceptions, and handle escalations to maintain quality control and ensure on-time loan funding.
- Oversee daily operations with closers and fulfillment partners, ensuring consistent and timely loan delivery and closing.
- Manage the pipeline, promptly addressing challenges and removing obstacles to guarantee efficient file closings.
- Work closely with closers, brokers, and title representatives to efficiently identify and resolve any closing or post-closing issues.
- Serve as a subject matter expert to support decision-making and drive process improvements.
- Provide technical and guideline training, recommend areas for improvement, and conduct ongoing training as necessary.
- Maintain a comprehensive understanding of mortgage closing and post-closing regulations to ensure full compliance.
Essential Job Skills:
- Ability to collaborate and influence others to achieve both individual and team goals.
- Excellent written and verbal communication skills.
- Excellent problem identification and resolution skills.
- Ability to function efficiently and effectively to meet deadlines.
- Detail-oriented with the ability to problem-solve and prioritize.
- Outstanding people and customer service skills.
- A team player with the ability to take responsibility to drive things forward even when others may not.
- Ability to adapt to market, regulatory, agency, and investor requirement changes.
- Must be able to sit, stand and walk for up to 8 hours or more.
- Self-starter that can work independently.
Requirements:
- 7+ years of experience in closing and post-closing processes and managing teams across diverse loan types, including Conventional, Jumbo, NON-QM, GOVT across purchase and refinance.
- Proven track record in developing closing and post-closing workflows, Training Materials, SOPs, SLAs, and QC measures.
- Strong knowledge of fair lending regulations (i.e. RESPA, TRID, Fair Lending etc.)
- Proficiency in configuring closing systems for efficiency, quality, and compliance.
- Proven track record in managing and leading in-office and remote teams.
- Experience in the management of strategic third-party fulfillment partners.
- Experience working on mortgage products within a fintech environment is strongly preferred.
Why Join Us?
Comprehensive Benefits: Start enjoying our benefits on your first day:
- Choose from several comprehensive medical plans, dental, vision, etc.
- Company paid Life Insurance, Short and Long Term Disability Coverage
Employee Assistance Program: Free confidential help with a variety of personal, work-life, and concierge needs.
Trainings: Free training courses to support your career growth, from Microsoft Excel to management skills
Supportive Work-Life Balance:
- 9 Company Holidays, plus your birthday off as an additional holiday.
- 2 Floating Holidays.
- PTO and/or Sick Days.
- Voting Time Off.
- Paid Parental Leave.
- Bereavement Leave.
Career Development: Continuous growth opportunities through paid training and a collaborative culture.
Tuition Reimbursement: Financial help for your career and educational goals.
Financial Security: 401K plan to secure your future.
Team Bonding: Company outings and virtual happy hours to foster a collaborative culture.
Birthday Surprise: We celebrate your birthday with a tasty surprise from us
Emporium is an equal-opportunity employer. At Emporium we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
-
Closing and Funding Operations Manager
2 weeks ago
Frisco, Texas, United States Emporium TPO Full timeClosing and Funding ManagerEmporium TPO is a leading wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. We're seeking a highly skilled Closing and Funding Manager to join our team.Key Responsibilities:Develop and implement efficient closing workflows, standard operating procedures, and...
-
Closing & Funding Manager
2 weeks ago
Frisco, United States Emporium TPO Full timeEmporium TPO has been named a Top Workplace in the 2024 Scotsman Guide Emporium is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture...
-
Loan Closing Specialist
2 days ago
Frisco, Texas, United States Emporium TPO Full timeEmporium TPO: A Wholesale Origination PlatformEmporium TPO is a leading wholesale origination platform dedicated to serving professional mortgage brokers and non-delegated correspondent lenders. Our mission is to build a team of talented individuals with shared values who think and behave like owners, create a culture focused on exceptional customer service,...
-
Frisco, United States Chick-fil-A Frisco Lakes & Chick-fil-A Windsong & 380 Full timeJob DescriptionJob DescriptionJob Title: Closing Shift Manager - Frisco LakesLocation: Frisco Lakes, TexasJob Summary:We are seeking a dedicated and organized individual to join our team as a Closing Shift Manager at Frisco Lakes or Windsong Ranch. As the Closing Shift Manager, you will be responsible for overseeing the efficient and effective operation of...
-
Business Development Representative
1 month ago
Frisco, Texas, United States PoolCorp Full timeAbout the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at PoolCorp. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with existing customers, and driving revenue growth.Key ResponsibilitiesProspect for new...
-
Frisco, Texas, United States Baker Tilly US, LLP Full timeOverviewBaker Tilly US, LLP is a leading advisory, tax, and assurance firm providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. Our firm provides professional services through an alternative practice structure in accordance with the AICPA Code of Professional...
-
Business Development Representative
2 days ago
Frisco, Texas, United States Pool Company Full timeBusiness Development RepresentativeAre you a sales professional looking for a new challenge? Do you have a passion for building relationships and driving business growth? We're seeking a highly motivated Business Development Representative to join our team at PoolCorp.About the RoleThe Business Development Representative will be responsible for identifying...
-
Loan Closer
4 weeks ago
Frisco, Texas, United States Emporium TPO Full timeEmporium TPO: A Top Workplace in the 2024 Scotsman GuideEmporium TPO is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our mission is to build a team of talented individuals with shared values who think and behave like owners, create a culture focused on exceptional customer...
-
Loan Closer
3 weeks ago
Frisco, Texas, United States Emporium TPO Full timeEmporium TPO: A Top Workplace in the 2024 Scotsman GuideEmporium is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our mission is to build a team of talented individuals with shared values who think and behave like owners, create a culture focused on exceptional customer service,...
-
Wealth Management Consultant
3 weeks ago
Frisco, Texas, United States The Bank of America Corporation Full timeMerrill Wealth Management: A Leader in Comprehensive Wealth ManagementMerrill Wealth Management is a renowned provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions.Our ExpertiseWe offer a wide range of investment products and services, including stocks, bonds, mutual funds, and...
-
Closer
2 months ago
Frisco, United States Emporium TPO Full timeEmporium TPO has been named a Top Workplace in the 2024 Scotsman GuideEmporium is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture...
-
Closer
3 weeks ago
Frisco, United States Emporium TPO Full timeEmporium TPO has been named a Top Workplace in the 2024 Scotsman GuideEmporium is a wholesale origination platform dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture...
-
Escrow Funder
2 days ago
Frisco, Texas, United States Fidelity National Financial Full timeJob Summary:We are seeking a highly skilled and detail-oriented Escrow Funder to join our team at Fidelity National Financial. As an Escrow Funder, you will play a critical role in maintaining current knowledge of policies and procedures, disbursing proceeds on closing files, and ensuring accurate records of all invoices and demands for escrow files.Key...
-
Escrow Funder
3 days ago
Frisco, Texas, United States Fidelity National Financial Full timeJob Title: Escrow FunderWe are seeking a highly skilled Escrow Funder to join our team at Fidelity National Financial. As an Escrow Funder, you will play a critical role in ensuring the smooth execution of escrow transactions.Key Responsibilities:Maintain Knowledge of Policies and Procedures: Stay up-to-date with the latest policies and procedures related to...
-
Collin County Escrow Funder
3 weeks ago
Frisco, United States Fidelity National Financial Full timeDuties: Maintains current knowledge of Policies and Procedures as they relate to documents and funding. Disburse all proceeds on closing files and keep accurate records of all invoices/demands for escrow files. Work within bank portals and initiate or confirm outgoing wires. Accurate and timely review of all loan documents. Accurate and timely...
-
Senior Escrow Processor
2 days ago
Frisco, Texas, United States Taylor Morrison Full timeJob SummaryAs a Senior Escrow Processor at Taylor Morrison, you will play a critical role in ensuring the smooth execution of escrow and closing processes. Your primary responsibility will be to provide exceptional support to Escrow Officers, ensuring timely and accurate preparation of files for closing.Key ResponsibilitiesSupport Escrow Officers in...
-
Frisco, Texas, United States Trinity Captive Group Full timeJob OverviewTrinity Captive Group is revolutionizing the health insurance industry by creating a self-funded captive program that reduces overall plan costs while providing better benefits to employees. As a key member of our team, you will play a critical role in delivering exceptional member care and support.Key ResponsibilitiesMember Support: Serve as the...
-
Product Manager
3 weeks ago
Frisco, Texas, United States Disability Solutions Full timeJob Title: Product ManagerAt T-Mobile, we're looking for a talented Product Manager to join our team. As a Product Manager, you'll be responsible for envisioning and creating products that achieve specific business purposes or sets of business results.Key Responsibilities:Develop and maintain a deep understanding of customer needs and preferences.Collaborate...
-
Senior Escrow Processor
3 weeks ago
Frisco, Texas, United States Taylor Morrison Full timeJob Title: Senior Escrow ProcessorAs a Senior Escrow Processor at Taylor Morrison, you will play a crucial role in ensuring the smooth execution of escrow and closing processes. Your primary responsibility will be to provide exceptional support to the Escrow Officers, ensuring that all transactions are processed efficiently and accurately.Key...
-
Escrow Coordinator
2 weeks ago
Frisco, Texas, United States D.R. Horton, Inc Full timeAbout the RoleD.R. Horton, Inc., a leading homebuilder in the U.S., is seeking an Escrow Assistant to join their Financial Services team. As a key member of the team, you will be responsible for ensuring the timely preparation of escrow files and ordering necessary information for closing transactions.Key ResponsibilitiesPrepare and send opening letters and...