Director - HCMS and Compensation

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we’re powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We’re always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

The Director, HCMS & Compensation will manage all HR systems and lead the HCMS team in a service oriented and integrated human resources operations function leveraging Workday HCM. The role is responsible for developing and

maintaining partnerships with IT, Accounting, Payroll, and across all functional HR areas to develop and integrate innovative technical solutions in support of business objectives. Develops, implements, and modifies system

requirements for Workday and other HR systems. Oversees the maintenance of internal database files and tables. The Director, HCMS & Compensation will develop and oversee the execution of tactical plans to assure that HCMS supports the Company’s strategic objectives. They will ensure system and process documentation is maintained and current to ensure compliance with various governance and audit requirements. This position reports to the VP, HCMS & Compensation.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Act as a subject matter expert on technical projects in support of strategic business needs including system implementations, data migrations, system upgrades, releases related to Workday and other HCM systems
• Workday Core: ESS/MSS Enhancements, BP Updates, Distribute Tasks, Data Audit/Integrity, App Maintenance
• Workday Compensation: Job Profiles, Compensation Grades, Segmented Security Maintenance, Support Annual Compensation Review Configuration and Administration, Total Rewards Support, Market Analysis, One-Time Payments, Plan Assignments
• Workday Reporting: Enhance Existing Reports and Create new Custom Reports and Dashboards, Manage Custom Report Intake Process, Train Team on Calculated Fields
• Workday Learning: Manage team responsible for maintaining content associated with OpenSesame and Workday LMS, Campaign Launches, Mass-Enrollments and creating solutions for assignment automation
• Workday Recruiting: Manage team responsible for Career Site Creation, Questionnaires, Job Requisitions, Offer Letter Configuration, and Weekly Recruiter Support Calls
• Workday Absence/Time Off: Configure Time Off and Absence Plans, Testing,
• Workday Integrations: Partner with Director, Workday Systems to provide input for Workday integrations
• Workday Talent Management: Support Manager, HCM Talent Management in the design, configuration and deployment of Workday talent functionality including Performance Reviews, Development Plans, Mentorship and Succession Planning. Act as “tier-3” support for resolving HR, employee and manager system questions, issues, and requests related to current HR systems platforms
• Provide technical training and configuration support to HCMS team members

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

• Bachelor’s Degree in HR, Business, Computer Science or Management Information Systems (MIS) or related work experience.

EXPERIENCE REQUIRED:

• Workday HCM Configuration (Core, Absence, Recruiting, Compensation, Talent)
• Seven (7) to ten (10) years’ experience in Human Resource Information System (HRIS) administration
• Three (3) to five (5) years’ supervisory experience of multiple direct reports
• Experience supporting a matrix-structured organization
• Experience in resolving complex issues and providing root-cause-analysis
• Familiarity with Human Resources concepts, practices and procedures
• Advanced proficiency using Microsoft Office products, particularly MS Excel functionality (e.g., pivot tables, heavy
• data analysis using formulas, filtering, vlookup, etc.).
• Creating test cases, test scripts, and executing system/user testing
• Software training facilitation, generating training documentation

KNOWLEDGE, SKILLS, AND ABILITIES:

Continuous Improvement – Use appropriate metrics, methods and data to manage by fact and monitor, measure and improve processes and practices. Analyze challenges, problems and process breakdowns to ensure that lessons

are learned, improvements made and best practices shared.

Drive for Results – Demonstrate and foster a “can-do” spirit, a sense of optimism and urgency, ownership and strong commitment to achieving goals and organizational success, managing work performance and accountabilities.

Customer Focus – Develop and deliver customer-centered solutions, providing exceptional experiences, products

and services that meet and exceed customer requirements. Continually stretches to identify and provide new ways to increase customer satisfaction and loyalty.

Effective Communication – Prepare and deliver clear, concise, timely and persuasive communications. Actively listen to others and promote the open exchange of ideas and opinions.

Innovation – Exhibit willingness to consistently capitalize on opportunities for process/systems improvement.

• Demonstrated proficiency administering an HCM in a corporate environment
• Excellent problem solving, independent decision making and analytical skills
• Previous experience supporting software implementations and upgrades
• Ability to write and troubleshoot reports using multiple reporting tools
• Solid knowledge of database design, structures, and functionality
• Ability to document standard work and process flows in a logical and simple manner
• Ability to appropriately manage multiple tasks and priorities while continuing to meet deadlines
• Ability to communicate and maintain positive working relationships with multiple levels in the organization and with outside vendors
• Maintains a high-degree of confidentiality relative to personal data, salary data, benefits data and other personal information maintained in the HR systems
• Solid technical problem solving capabilities with ability to explain technical concepts to non-technical users
• Highly organized with exceptional attention to detail
• Ability to work in a team environment while being proactive
• Ability to thrive in a fast-paced and ever-changing environment

EEO Statement

Jackson Healthcare is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.