UX Researcher
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Our client is looking for a UX Researcher to join their growing team This individual will play a crucial role in driving the user-centered design process and ensuring exceptional user experiences.
Your responsibilities will include:
Voice of the User:
- Develop an in-depth understanding of the core problems our users are trying to solve.
- Use user knowledge to drive a better experience for our users.
- Combine user research with market research to uncover patterns and opportunities.
Design Collaboration:
- Work closely with product designers on the user-centered design process.
- Rapidly create and iterate through sketches and wireframes at various fidelities.
- Validate multiple ideas through fast-time prototyping.
User Insights:
- Identify our users, their goals, tasks, motivations, and expectations.
- Help product managers and designers understand how consumers experience our suite of products.
- Collaborate cross-functionally with creative, product, and technical teams.
Communication and Visualization:
- Sell your user experience results to internal stakeholders through storytelling, data-driven visualizations, and evidence-based design principles.
- Evangelize empathy for the customer and amplify the customers' voice within the organization.
- Lead the creation and maintenance of organizational UX capabilities and create a repository of research-based user knowledge.
Requirements:
- Minimum 3 years of professional experience conducting user research.
- Hands-on experience leading qualitative UX research in a product design environment.
- Self-starter with the ability to define goals and strategies.
- Demonstrated proficiency in a variety of research methods (interviews, surveys, usability evaluations, field studies, qualitative/quantitative analyses).
- Detailed-oriented, analytical, and results-driven with a strong ability to make decisions based on empirical data.
- Ability to thrive in a fast-paced work environment and adapt to changing priorities and deadlines.
- Experience creating repeatable, scalable research methods.
- Strong attention to detail, analytical skills, and problem-solving skills.
- Familiarity with research tools (e.g., UzerZoom, UserTesting.com, Qualtrics).
- Bachelor’s degree or University Degree.
Nice to Haves:
- Proficiency in MS Office.
- Strong documentation skills.
- Able to work independently with minimal guidance and produce high-quality results.
- Experience with prototyping software (e.g., Balsamiq, InVision, Azure).
- Experience in the financial industry.
- Proficiency in a statistical software package (e.g., SPSS, Q Research, Stata).
*This is a hybrid position and is in office Tuesday-Thursday. Candidates must be local to Charlotte, NC
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