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Project Specialist

2 months ago

Irvine, United States Trusted Tech Team Full time

Who We Are:

Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses.


Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, Trusted Tech Team has transformed the software licensing experience, giving IT professionals complete confidence in the success of their business.


Featured on Forbes, CIO Review, Spiceworks, and other publications, we have become one of the fastest-growing companies in the U.S., Canada, and the UK.



Overview:

The Project Specialist will be responsible for managing contract renewals and executing various strategic projects to support business objectives. This role requires strong organizational skills, attention to detail, and the ability to collaborate across multiple teams to ensure the timely and accurate renewal of contracts and the successful completion of special projects.



Responsibilities:

Renewals Management:

  • Monitor and manage the renewal lifecycle of Microsoft 365 contracts.
  • Keep track of renewals using Zoho Desk and Salesforce.
  • Communicate with clients to ensure timely renewals and address any concerns or issues.
  • Collaborate with sales and account management teams to facilitate smooth renewals.
  • Maintain accurate records of renewal statuses and forecast future renewal opportunities.


Special Projects:

  • Lead and manage special projects to ensure accounts are current on pricing and promotions.
  • Coordinate with various departments to gather necessary information and resources.
  • Develop and maintain project plans, timelines, and deliverables.
  • Track and report on project progress, ensuring projects are delivered on time and within scope.


Cross-functional Collaboration:

  • Work closely with sales, customer success, finance, and other relevant teams.
  • Facilitate communication and coordination across departments to ensure alignment on renewal and project goals.



Required Skills & Qualifications (must-haves):

  • Bachelor’s degree in Business, Project Management, or a related field is preferred.
  • Proven experience in contract management, renewals, or project management.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Experience with the following tech stack: Salesforce, MS Excel, and Partner Center.


Preferred Skills & Qualifications (nice-to-haves):

  • Experience in the technology or cloud services industry.
  • Familiarity with CRM systems and contract management software.
  • Knowledge of Microsoft Cloud services and licensing.
  • Experience with Zoho Desk and Chargebee



Benefits:

  • 100% HMO Healthcare Coverage
  • Vision and Dental Insurance
  • 401(k) plan with a 4% match by TTT
  • Employee assistance program (EAP)
  • Paid time off + sick pay + paid holidays
  • (MS) Certification Reimbursement Program
  • Base salary + uncapped commissions





*Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*