Sales Support Coordinator

4 weeks ago


Menomonee Falls, United States Tandym Group Full time

A manufacturing company in Wisconsin is actively seeking a Sales Support/Customer Service Coordinator for a promising opportunity at one of their facilities in the Greater Milwaukee area.
Responsibilities:

  • Collaborate with sales and engineering teams to meet order specifications
  • Generate required reports using ERP or MS Excel
  • Serve as the initial point of contact for prospective customers, addressing inquiries about products, orders, and pricing
  • Manage material stock levels as indicated in ERP, with recommendations for adjustments
  • Maintain material records and customer order files
  • Assist in tracking shipments and provide freight details as per customer requirements

Qualifications:

  • Technical interest or background desirable
  • Experience in Sales or Customer Service (2+ years) including quote generation, order processing, and order follow-up
  • Capability to interpret basic drawings/blueprints and familiarity with Bill of Materials (BOMs)
  • Collaboration with engineering teams on product details
  • Previous experience with ERP systems; SAP knowledge is advantageous Effective communication skills for internal and external interactions
  • Strong prioritization skills with the ability to adapt quickly to changing tasks
  • Self-driven and can accomplish tasks independently with limited oversight


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