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B2B Care SSR
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SOC Team Lead
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College Park, United States BlueVoyant Full timeSOC Team Lead This position is ideally located in College Park, Maryland. Remote US candidates may be considered. US Citizenship required for this role. The schedule will be a Panama schedule: (slow rotating shift pattern that uses 4 teams and two 12-hour shifts to provide 24/7 coverage. The working and non-working days follow this pattern: 2 days on, 2...
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SOC Security Analyst
3 months ago
College Park, United States BlueVoyant Full timeJob DescriptionJob DescriptionSOC Security Analyst (Level 2)The preference is hybrid out of College Park, Maryland but remote US based candidates will be considered. Either way, the schedule will be a Panama schedule: (slow rotating shift pattern that uses 4 teams and two 12-hour shifts to provide 24/7 coverage. The working and non-working days follow...
NOC Operator
1 month ago
Role: NOC Operator
Location: Overland Park, Kansas (Onsite)
Duration: Full Time
Lead I - Cloud Infrastructure Services
JD:
• Testing, locating and repairing simple to complex equipment and network problems, configuration faults, or interface problems with transport vendors.
• This function may be called upon to work within all elements of network which includes, but is not limited to, platforms in the GSM, UMTS, or LTE Radio Access networks as well as IP networks, value added services, messaging platforms, and other system elements.
• This role will mentor, direct, and train other technicians to develop their skills, including fault identification, isolation, and resolution as well as performing system upgrades and changes and verifying system operation
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
• This role is a subject matter expert in complex telecommunications networks processes.
•Knowledgeable in advanced remote network surveillance and first tier troubleshooting as well as network verification and change management.