General Manager

2 days ago

San Francisco Bay Area, United States Lauded Michelin Dining Destination Full time

VERY exciting opportunity to join one of the Bay Area’s most celebrated fine dining establishments High-profile Michelin restaurant is looking for an extremely detail and service-oriented General Manager with great energy and proactive leadership skills to guide and develop the FOH team. The ideal candidate comes from a high-level service pedigree in acclaimed restaurants, and is a hands-on self-starter when it comes to leadership, implementing systems, and training staff. Someone with sophisticated floor presence who can lead the team by example while balancing financial oversight and driving the growth of the business. A true team player mentality and ownership mindset are essential, as the GM will be involved with every aspect of service from beginning to end. Prior Michelin experience is required. This is an amazing opportunity for someone who thrives in an intimate, refined setting and is passionate about fine dining


General Manager Responsibilities:


  • Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food & beverage quality, cleanliness, sanitation, and other facilities maintenance
  • Perform all aspects of the job with a high level of professionalism and integrity
  • Provide leadership and support with a significant, elegant floor presence
  • Continually strive to educate and develop of staff as it relates to food, beverage, and especially service
  • Grow and mentor the team through training, development, recruitment and onboarding of new members
  • Manage day to day operations of the restaurant & uphold quality standards (daily reports, cash handling and deposit procedures, roles and responsibilities, station guidelines, safety protocols, cleaning and maintenance schedules, sidework checklists, opening and closing duties, shift change outline, injury reporting, etc )
  • Taking ownership of the business to increase sales and profitability
  • Oversee floor and kitchen management and ensure standards are met & exceeded as pertains to COGS, inventory management, staffing and cleanliness
  • Ensuring all team members are compliant in required training (safety, PCI, TIPS, etc), have completed in a timely manner and are adhering to standards
  • Establish positive work culture in line with company philosophies
  • Maintain positive and cooperative relationships with all vendors and business partners
  • Ensure Michelin-caliber guest experience in all areas
  • Solve any guest issues in a timely and appropriate manner
  • Ensure all equipment is kept clean and in excellent working condition.
  • Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements


General Manager Qualifications:


  • 5-6+ years of management experience in a fine-dining concept is required, with at least 2-3+ years of Michelin restaurant experience; i.e. Restaurant General Manager (GM), Service Director, FOH General Manager, Food & Beverage (F&B) Director or comparable title
  • High-service pedigree is required (i.e. Michelin, Forbes, James Beard recognized, or comparable fine dining restaurant experience)
  • The ideal person will be in touch with the fine dining scene and excited to continue to grow and change with the times
  • Passion for high-caliber food, beverage, and guest service
  • Proven track record in leading and motivating a team
  • Strong knowledge of wine and spirits
  • Excellent written and verbal communication skills
  • Hands-on, lead by example style of leadership
  • Strong interpersonal skills and ability to manage guest demands
  • Highly organized with acute attention to detail
  • Ability and desire to take initiative to carry out complex responsibilities with little direction
  • Ability to thrive in a hands-on, high-touch service environment
  • Develops relationships with guests to create & maintain guest retention
  • Team player mentality
  • Process driven and able to implement operating procedures that will continue to maximize efficiency
  • Exceptional standards for cleanliness, health, and safety
  • Strong understanding of the P&L with an ability to control costs as aligned with restaurant’s goals
  • Proven track record with controlling costs, fully understand budgeting, with strong business acumen
  • Experience in dealing with high end/VIP clientele
  • Flexible schedule, including weekends, and on holidays
  • Food Safety Certification
  • Able to stand/walk for long periods of time


Compensation Package Includes:


  • Base Salary in the $100-110k range DOE
  • Bonus Structure
  • Medical Benefits
  • 401k
  • Unlimited PTO
  • Relocation Assistance

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