Sr. Scientific Support Specialist

3 weeks ago


Cambridge, United States Planet Pharma Full time

MUST HAVES:

  • BS/MS with 2+ years related work experience
  • Demonstrated ability to optimize and execute immunoassays, such as MSD/ELISA/Luminex, and multi-color flow cytometry
  • Experience with biospecimen processing, including handling and processing of blood, primary cells, and/or tissues


Daily Responsibilities/Job Description:

• Solve problems with End-User instrument operations and improve their skills in all aspects of instrument function.

• Provide experiment setup and aid resolve experiment setup, design, and operation issues

• Performs guidance with routine, moderate, and complex analysis for assay specimens in accordance with assay specific gating guides (GG) and standard operating procedures (SOPs)

• Perform routine maintenance on equipment, including QC

• Participate in routine quality investigations, and process effectiveness verifications

• Responds to queries, communications, and workflows with labs to ensure consistency and timely resolution

• Contributes to troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times

• Assist with Maintaining laboratory stocks of supplies and reagents

• Become familiar with relevant software used in the facility and assist facility users in learning to use this software

• Demonstrates appropriate use of relevant equipment after training

• Understand common and unique biological applications, cell handling techniques, and reagents used by researchers

• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment


Qualifications/years of experience:

• BA/BS degree in physical or biological science or a related science and 3 or more years of recent, directly related work experience OR

• Associate’s Degree in life science or other relevant discipline and 5 years' Assay Development experience in a laboratory environment OR

• High School Degree/GED with 10 years' Assay Development experience in a laboratory environment.


Must Haves:

• Demonstrated ability to optimize and execute immunoassays, such as MSD/ELISA/Luminex, and multi-color flow cytometry.

• Experience with biospecimen processing, including handling and processing of blood, primary cells, and/or tissues.

• Experience with the development of in vitro cellular assays.

• Understanding of how the flow cytometer and FACS instruments work.

• Willingness to learn from others, taking initiative and being open to iteration.

• Ability to accurately and efficiently execute laboratory protocols and standard operating procedures (SOPs).

• Dedication to diligent record-keeping to ensure accurate documentation of experiments and results.

• Attention to detail and understanding of the basic laboratory environment

• Excellent organizational skills; ability to troubleshoot and solve problems independently

• Ability to follow oral and written directions


Additional Requirements:

• Proficiency in using software tools such as Prism, FlowJo, Microsoft Office, and Electronic Laboratory Notebooks (ELN) for data analysis and documentation.

• Experience or knowledge in immunology research is desirable.

• Support and troubleshoot hardware and software on liquid handlers, bulk dispensers, plate readers and other integrated automated systems

• Experience with Operating and maintaining the lab equipment a plus

• Three or more years of experience with one or more of the following instrumentation systems: Sony SH800 FACS, BD FACSAria / BD Fusion, BD Symphony, Cytek Aurora, ACEA Novocyte

• Experience in working with and/or designing flow cytometry panels (



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