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Residential Tech Manager
4 months ago
Our client in Los Angeles is looking for an experienced Residential Tech Manager for a private family office and their international residences. This individual would be responsible for internal IT infrastructure and AV service throughout the residences, as well as maintenance and upgrades to increase seamless standardization throughout the client’s homes and office. Clients are open to relocating the right candidate.
Schedule: TBD, need for flexibility to have a 24/7 support mentality to assist with employee and family tech issues
Responsibilities
- Support the information technology needs of the family office and estates
- Collaborate with Family Office and IT department on various projects
- Research and work on maintenance and installation projects
- Support with audio visual systems in residences
- Ensure all staff technology (phones, computers, software etc.) are working properly
- Coordinate any necessary AV/IT repairs
- Travel between locations to implement solution
- Project management and clear communication
Requirements
- Over 3 years of experience supporting Audio-Visual and Information Technology systems for private family offices and clients in their estates, in resorts, hotels, or yachts
- Experience supporting a domestic and professional team of staff and working in a private residence, understanding the need for privacy and confidentiality
- A BA degree in IT is preferred
- Immediate knowledge of all technical devices and software (Phones, computers, other software) with the ability to troubleshoot independently
- Advanced knowledge of AVl systems and videoconferencing technology, social media platforms, Adobe, Microsoft, Google, Canva, Apple Software, and wireless networking
- Ability to understand and explain technology instructions and translate information in a simplified manner to clients
- Valid US passport and flexibility to travel domestically and internationally as needed