Senior Client Service Associate

3 weeks ago


Memphis, United States TalentWealth Full time

At TalentWealth Recruiting we assist independent Wealth Management firms across the country in hiring top professionals to join their practices. Our client in Memphis, TN who is a 300M AUM practice is seeking an experienced and exceptionally sharp, motivated, and detail-oriented Senior Client Service Associate to join their team to lead proactive in-office support to financial advisors and assist with efficient, quality client service in a boutique office environment.


Job Summary:

Under general supervision, uses advanced skills gained through training and experience to provide proactive support to financial advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems and refer new or unusual issues to a higher level.


Essential Duties and Responsibilities:

  • Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes.
  • Solicits and receives orders from the Financial Advisor.
  • May enter unsolicited trades at the direction of the Financial Advisor.
  • May service less active accounts.
  • Researches client and security information through the back office system.
  • Processes and follows up on client documentation for proper maintenance of accounts.
  • Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting new clients.
  • Creates and maintains records and files.
  • Ensures required client paperwork is current with firm and industry requirements, rules, and regulations.
  • Maintains databases and creates reports using portfolio software programs.
  • Assists Financial Advisors with marketing efforts including seminars, etc.
  • Receives and processes securities.
  • Participates in and receives cross-training, as well as assists with other operational functions as required.
  • Performs other duties and responsibilities as assigned.


Qualifications:

  • Company’s working structure, policies, mission, and strategies.
  • General office practices, procedures, and methods.
  • Investment concepts, practices, and procedures used in the securities industry.
  • Financial markets and products.
  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
  • Analyzing to be able to research account information.
  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
  • Handle stressful situations and provide a high level of customer service calmly and professionally.
  • Please use the appropriate interpersonal styles and communicate with all organizational levels effectively, both orally and in writing.
  • Use mathematics sufficient to process account and transaction information.
  • Work independently.
  • Provide a high level of customer service.


Educational/License Requirements:

  • 4-year degree preferred
  • Series 7 and Series 63, 65, and/or 66 preferred



  • Memphis, United States Raymond James Financial Services Full time

    Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical...


  • Memphis, Tennessee, United States FORVIS Full time

    Tax Senior AssociateAs a Tax Senior Associate at Forvis Mazars, you will collaborate with dynamic organizations to devise effective tax strategies that foster growth. Your responsibilities will encompass delivering tax compliance and advisory services while overseeing the performance of tax personnel. We seek candidates with progressive experience in public...


  • West Memphis, United States Jackson Hewitt - 1535 Full time

    Job DescriptionJob DescriptionAt Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers dont receive from DIY or other assisted providers. We take pride in that. The role...


  • Memphis, Tennessee, United States AFS Logistics Full time

    Senior Manager of Client RelationsIn the role of Senior Manager of Client Relations, you will play a pivotal part in fostering robust partnerships with our valued clients while spearheading revenue enhancement through AFS offerings. This position requires consistent engagement with clients to ensure outstanding service delivery, achieving or exceeding sales...


  • Memphis, United States Forvis Mazars, LLP Full time

    General informationNameTax - Senior Associate - DealershipsPosting TitleTax - Senior Associate - DealershipsRef #2232861Date PublishedWednesday, June 19, 2024CityMemphisStateTennesseeCountryUnited StatesJob CategoryTaxOfficeMemphis TN (Forvis)Advertised LocationUS-TN-MemphisWorking timeFull TimeDescription & RequirementsAs a Tax Senior Associate at Forvis...


  • Memphis, Tennessee, United States Raymond James Financial Incorporated Full time

    Position Overview Under general oversight, utilizes specialized expertise and skills acquired through experience and/or formal education to support branch offices and Financial Advisors (FA) in addressing client requirements by investigating and resolving elevated issues related to client accounts. Addresses and proposes solutions to moderately complex...


  • Memphis, Tennessee, United States First Horizon Full time

    About the Role:We are seeking a highly skilled Senior Relationship Banker to join our team at First Horizon. As a key member of our business development team, you will be responsible for providing exceptional customer service and promoting bank products to our clients.Key Responsibilities:Provide quality, accurate, and timely customer service to our...


  • Memphis, United States RedRover Full time

    Job DescriptionJob DescriptionSalary: Marketing Agency w/ National Expansion Plans Seeks Senior Manager of Client Outcomes(Memphis)If you excel at ensuring marketing strategies and tactics are executed on budget and achieve the client outcomes… If you're an expert in the data, platforms and nuances of executing marketing plans… If your colleagues...


  • Memphis, United States RedRover Full time

    Job DescriptionJob DescriptionSalary: Marketing Agency w/ National Expansion Plans Seeks Senior Manager of Client Outcomes(Memphis)If you excel at ensuring marketing strategies and tactics are executed on budget and achieve the client outcomes… If you're an expert in the data, platforms and nuances of executing marketing plans… If your colleagues...


  • Memphis, Tennessee, United States GEODIS Group Full time

    Senior Customer Care RepresentativeJob Category: Operations Requisition Number: SRCUS022265Job OverviewAt GEODIS, we are recognized as one of the foremost Supply Chain Operators globally. We offer a multitude of career pathways for you to explore. As a member of our team, you will engage directly with products from a diverse range of clients across various...


  • Memphis, Tennessee, United States Senior Solutions - Caregiver Full time

    Job SummaryWe are seeking a compassionate and dedicated Caregiver to join our team at Senior Solutions - Caregiver. As a valued member of our team, you will provide specialized care to seniors in their homes, including assistance with activities of daily living, engaging companionship, and medication reminders.Key ResponsibilitiesAssist with daily living...


  • Memphis, Tennessee, United States Raymond James Financial Services Full time

    Job Overview - Client Account SpecialistWork Environment: This position offers a hybrid work model, allowing for a blend of in-office and remote work arrangements.Position Summary: Acts as the liaison between various branches and the central office within a customer service environment. Responsible for reviewing, updating, and managing client accounts....


  • Memphis, Tennessee, United States EVERSANA Full time

    Job Overview The Client Information Specialist plays a vital role in the Order Management department, focusing on enhancing customer satisfaction through effective order processing, support, and returns management. Key Responsibilities: Accurate entry and maintenance of orders Monitoring and responding to client and customer inquiries via email Addressing...


  • Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Overview The Client Services Coordinator plays a vital role in supporting the operations of the sales and client services team. This position involves generating essential reports, maintaining communication with clients, resolving issues, and ensuring service recovery. Additional responsibilities may be assigned as needed. Key Responsibilities Leads and...


  • Memphis, United States Novatech Inc. Full time

    Job DescriptionJob DescriptionNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team....


  • Memphis, Tennessee, United States First Horizon Full time

    Location: On-site at designated location. At First Horizon Bank Operations, we strive to provide an exceptional customer experience. Our commitment to excellence drives us to collaborate effectively with our internal partners to ensure customer satisfaction. We foster an inclusive environment where every team member's contributions are valued, enabling us to...


  • Memphis, Tennessee, United States First Horizon Full time

    Location: On-site at designated location.At First Horizon Bank Operations, we strive to provide an exceptional customer experience. Our commitment to excellence drives us to collaborate effectively with our internal partners to ensure customer satisfaction. We foster an inclusive environment where every team member's input is valued, enabling us to operate...


  • Memphis, United States FORVIS Full time

    Requisition Number2232861 Description & Requirements As a Tax Senior Associate at Forvis Mazars, you value working closely with others to plan for the future and to help successful companies and their owners avoid surprises, coordinate tax strategies, and grow. You will provide authentic support to your teammates and clients and communicate regularly with...


  • Memphis, Tennessee, United States FORVIS Full time

    Tax Senior AssociateAs a Tax Senior Associate at Forvis Mazars, you will collaborate with a diverse range of successful enterprises to devise effective tax strategies that foster growth. Your responsibilities will encompass delivering tax compliance and advisory services while overseeing the performance of tax personnel. We seek candidates with progressive...


  • Memphis, Tennessee, United States FORVIS Full time

    Tax Senior AssociateAs a Tax Senior Associate at Forvis Mazars, you will collaborate with dynamic organizations to devise effective tax strategies that foster business growth. Your responsibilities will encompass delivering tax compliance and advisory services while overseeing the work of tax personnel. We seek candidates with substantial experience in...