Director of Technology Operations

1 month ago

Palm Springs, United States Palm Beach Accountable Care Organization Full time

WHO WE ARE & WHAT WE DO:

Palm Beach Accountable Care Organization (PBACO) was established to improve healthcare delivery based on Accountable Care Organizations’ principles and purpose; the “three-part aim” of improving patient experience, improving population health, and decreasing per capita healthcare costs. PBACO will establish, define, implement, evaluate, and periodically update each ACO component by promoting:

— Beneficiary Engagement

— Evidenced-based Medicine

— Care Plan Coordination

— Internal Quality and Cost Metrics Reporting and Improvement

— PBACO is actively changing the healthcare climate in your community

PBACO INCLUDES BOTH PRIMARY CARE AND SPECIALIST PHYSICIANS, as both are critical for coordinating collaborative healthcare for optimized outcomes. There are 275 PCPs and 175 Specialist physician members in PBACO and PBACO has over 79,000 Medicare lives.

PBACO’S INITIAL APPROACH TO DELIVERING ACCOUNTABLE CARE is by empowering the primary care physicians to act as BENEFICIARY ADVOCATES through building a relationship of trust, understanding and dependability. The goal is to get the beneficiary, who has open access to any primary care physician specialist, or hospital, to remain aligned closely with their PBACO physician. The physician will identify the unique healthcare needs of each beneficiary to create a personalized healthcare plan. The coordinated execution and evolution of this personalized plan will be the basis with which the physician will prove and demonstrate his/her dedication to the beneficiary’s health and well-being and deliver quality outcomes, appropriate utilization, and exceptionally improved beneficiary engagement. Aside from engaging the beneficiary to be involved in their care to the maximum extent possible, the personalized care plan will implement best practices based on evidence-based medicine; coordinate care among and between providers and facilities; use data to support continuous quality improvement; use community resources to the extent necessary to support and assure the beneficiary received the specific care they need at that time.


Are you a seasoned IT leader with a passion for technology innovation and a deep understanding of healthcare IT? If so, we have an exciting opportunity for you to join our team as the IT Executive Director of Technology Operations.


As the IT Executive Director, you will play a crucial role in supporting and assisting the Chief Information Officer/VP in planning and implementing strategic business plans, infrastructure, and related matters for computerized information technology (IT). Your responsibilities will include driving strategic technology initiatives and overseeing the planning, implementation, and maintenance of technology operations. You will ensure the effective and efficient delivery of IT services, contributing to the revolutionization of healthcare and positively impacting patient outcomes.

If you're ready to make a significant impact by leveraging your IT leadership skills in a dynamic healthcare environment, we encourage you to apply and become part of our dedicated team dedicated to using technology to transform healthcare.



The IT Executive Director of Technology Operations is responsible for:

  • Supervising and ensuring the IT Services, data center operations, service delivery, and architects meet customers’ needs and align with organizational goals and objectives.
  • Manage the technology operations of the organization.
  • Maintains a highly competent staff to meet the objectives and strategies of the organization.
  • Oversee the development and implementation of technology projects.
  • Ensure that technology projects are completed on time and within budget.
  • Work closely with other members of the executive team to develop and implement technology strategies.
  • Develops IT policy and procedures.
  • Maintains a high level of service management.
  • Develop and maintain relationships with technology vendors and partners.
  • Ensure that the organization is compliant with all relevant technology regulations and standards.
  • Responsible for assisting with Joint Commission requirements with respect to Information Systems function.
  • Responsible for assisting with HIPAA requirements with respect to Information Systems function.
  • Responsible for assisting with Patient Safety requirements with respect to Information Systems function.
  • Manage the technology budget for the organization.
  • Enhance professional growth and development through education programs, workshops or other educational opportunities that may be presented. Keep abreast of current technologies.
  • Perform additional duties assigned.

Reports to:

  • Chief Information Officer/VP

Supervises:

  • Director/IT Infrastructure Srv
  • Director/IT Planning & Quality

WHAT YOU’LL NEED TO APPLY:

Education:

  • Required: Bachelor’s degree in information technology, Computer Science, or a related healthcare field; Master's degree preferred.

Experience:

  • Minimum of ten (10) years of experience in healthcare technology and operations experience, including five (5) years of supervisory or managerial experience.
  • Experience implementing complex and integrated information systems.
  • Proven experience in technology operations management, including infrastructure, systems administration, and IT support.
  • Strong knowledge of technology infrastructure, systems administration best practices, and emerging trends in the industry.
  • Knowledge of healthcare data security and privacy principles, as well as regulatory compliance requirements.
  • Demonstrated experience in strategic planning, aligning technology strategies with organizational objectives.
  • Proven track record of successful project management and delivering solutions within budget and on schedule.
  • Strong vendor management and negotiation skills, with experience in contract management and procurement.
  • Excellent leadership and communication skills, with the ability to influence and collaborate with stakeholders at all levels.
  • Ability to think analytically and problem-solve complex issues.
  • Technical foundation.

Certification/License/Registry:

  • Required: None.

Incentives:

We’re thankful for what you do for us. Here’s what we can do for you:

  • This position is performance based annual bonus eligible
  • Sign-on bonus and transition allowance eligible*
  • Health Insurance (Medical, Dental & Vision)
  • Retirement Contributions Matching Up to 6% [401K]
  • Annual Raise*
  • Tuition Reimbursement*
  • Scholarship Opportunities*
  • Paid Time Off

*Restrictions may apply


Workplace Type:

  • On-site (employees come to work in-person). This individual must live within driving distance of the West Palm Beach, FL.

Additional Information:

  • Only candidates who meet the requirements will be contacted for further consideration.
  • This vacancy is not eligible for sponsorship. PBACO will not sponsor or transfer visas for this position.

Palm Beach ACO is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

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