Director of Information Technology

2 weeks ago


West Palm Beach, United States TooJay’s Deli • Bakery • Restaurant Full time

Since 1981 TooJay's New York-style Deli has been a fan favorite. With 20 locations across Florida, we are famous for piled-high sandwiches, hearty portions of homemade comfort foods and made-from-scratch soups, salads and baked goods.


We believe our people are our most valuable asset. We maintain that commitment by hiring friendly, motivated individuals who make positive contributions to our organization. Our teams take pride in creating Simply Great Food and Simply Great Experiences for each guest.



POSITION SUMMARY

The primary role of the Director of Information Technology is to provide direction, leadership, and vision to the TooJay's technology team. The Director of IT will stay abreast of current technologies to give our operators on all levels the tools to be effective in supporting our guests and team members. This position reports to the CEO/CFO and manages direct reports including vendors. This is a fully in-office position out of our HQ’s in WPB, FL.


ESSENTIAL FUNCTIONS

  • Remain current on POS, operating systems and telecommunications to enable recommendations for software and hardware to maximize operating efficiencies and minimize costs
  • Ensure integrity and security of all systems and data
  • Manage and lead all direct reports; this includes coaching, developing and performance reviews
  • Create KPIs for team and department based on overall company goals
  • Serving as DBA for all matters concerning SQL Server, creating ad-hoc queries and reports utilizing SQL reporting services and Crystal Report Writer
  • Support and develop MS Office applications
  • Provide On-Call IT support for hardware and software of all systems in place at multiple remote locations
  • Travel to remote locations for various projects, troubleshooting and general IT Service oversight
  • Perform regular software and infrastructure upgrades
  • General network and user administration pertaining to setting up, maintaining, troubleshooting and backing-up systems
  • Budget, lead and project- manage team and all resources towards the development and implementation of various software/hardware rollouts
  • Monitor and manage all IT projects
  • Create clear and concise documentation for rollouts and support
  • Research and make recommendations on hardware/software purchases and negotiate agreements with vendors
  • Resolve issues in a timely and effective manner to minimize system downtime and risks
  • Provide on-site support for software/hardware updates
  • Maintain corporate software and ERP solutions
  • Produce monthly analysis reports
  • Assist in software development and deployments
  • Understand TooJay’s technology infrastructure and application platforms



SKILLS & ABILITIES

  • Prior hospitality, multi-location retail or restaurant technology experience to include Point of Sale software, hardware, Inventory management (R365 experience a plus)
  • Microsoft Certifications (A+, Networking)
  • 7-10 years’ experience in technical leadership role
  • Experience with Sybase, MSSQL, TSQL and Stored Procedures
  • General understanding of network and user administration pertaining to setting up, maintaining, troubleshooting and backing up systems
  • Strong understanding and experience with Relational Databases & Interfaces
  • Able to read and create windows scripting programming
  • Ability to determine business requirements and suggest alternative methods for successful implementation
  • Strong prioritization skills
  • Proven ability to provide administration, support, and training for all Microsoft operating systems and Office applications
  • Strategic thinker to evaluate, determine, and build ideal tech stack



COMPENSATION AND SALARY RANGE: DOE.



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