Information Technology Manager

4 months ago

Providence, United States Nabsys Full time

Be part of a dynamic team that is using nanotechnology to enable routine, accurate, cost-effective analysis of genomic structural variation, in support of our mission of elucidating the genetic underpinnings of disease, increasing diagnostic yield, and ultimately improving patient outcomes. Nabsys is the pioneer in high-definition electronic genome mapping. Headquartered in Providence, RI, Nabsys uses proprietary electronic nanodetectors to analyze long DNA molecules traveling at high velocity. Our first-generation instrument and consumables have been shipping to customers for a year. We are currently scaling proven technology to substantially reduce cost and time-to-answer, on our way to making genomic structural information available to every laboratory.


Title: IT Manager


Nature of Role:

We are seeking an experienced and versatile hands-on IT Manager to join our team. Nabsys has grown to 50 full-time employees, both on-site in Providence, RI, and remote. As we transition from using IT consulting services to having a dedicated full-time IT department, the IT Manager will play a crucial role.


The IT Manager will be responsible for providing comprehensive IT services, establishing best practices, maintaining and expanding our on-premises high-performance computing environment, and managing IT consultants.


This position reports to the Vice President of Software and Informatics.


Responsibilities:

  • Manage, maintain, document and expand our on-premises IT architecture including:
  • Infrastructure servers, high performance computer servers, NAS
  • Domain policies
  • Firewall
  • Backup plans
  • Manage, maintain and expand our cloud environment
  • AWS
  • Secure S3 storage used by Nabsys Early Access customers
  • Google Cloud
  • Create VM environment to provide additional HPC capacity for Nabsys internal users
  • Work with our Google partner to migrate a Nabsys on-premises application to a GCP cloud application
  • Manage interactions with our IT consultants
  • IT diligence audits
  • Act as primary contact
  • Implement any required changes to achieve compliance
  • Support Nabsys internal users
  • Address support issues
  • Formalize and execute IT onboarding and off-boarding procedures
  • Employee computer management
  • Where possible, establish standard employee computer hardware configurations. We operate in a mixed Mac and PC environment. Some users will require non-standard hardware.
  • Order and setup employee computers
  • Track and maintain employee computers
  • Software management
  • Administer cloud-based applications
  • Maintain inventory of software licenses and licensed users
  • Maintain list of software subscriptions and maintenance agreements
  • Manage volume licenses
  • Order and configure new software
  • Produce budgets and optimize cost efficiency
  • Commercial team support
  • Manage TeamViewer for customer support
  • Nabsys OEM computer support
  • Configure OhmX System Controller PCs prior to shipment
  • Track and utilize hardware warranties for repairs


Requirements:

  • On-site role, Providence, RI
  • Bachelor’s Degree from an accredited four-year college or university
  • 5+ years of relevant experience
  • Experience designing and maintaining a high performance compute environment
  • Strong interpersonal skills with ability to effectively work in a team environment and build strong relationships
  • Ability to work well with others in fast paced, dynamic environment, execute under deadline pressures and with multiple priorities, and/or multiple complex situations daily
  • Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment yet have the ability to be aggressive in execution and undaunted by challenges


Compensation:

  • Competitive salary and bonus structure
  • Equity stake
  • Benefits include health, dental, vision, 401(k) plan with 50% match up to 6% of base salary, unlimited vacation, life insurance

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