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Territory Manager – Contract Sales West Coast
3 months ago
Territory Manager – Contract Sales West Coast
About Fermob:
Fermob USA is the North American branch of Fermob, the renowned French outdoor living brand. Serving the United States and Canada for over 20 years, we have brought Fermob furniture to American homes, workplaces, hotels, restaurants, and public spaces, with the aim of sharing the French “joie de vivre” and our love of French design. We bring people together – outdoors and indoors – and when people are connected, good things happen.
For this role, we are looking for a relationship-driven, outgoing, and detailed individual who is passionate about the contract market and enjoys working cooperatively with multiple teams.
Position Summary:
The Territory Manager's role is to increase sales revenue, build and maintain customer relationships, and develop brand awareness within an assigned geographical area.
Experience, Skills & Knowledge:
· 5+ years in sales in a B2B environment
· 2-3 years experience managing Independent rep groups
· Travel experience and ability to travel up to 50% of the time
· Bachelor’s degree preferred
· Strong customer-oriented mindset
· Outstanding writing & communication skills
· Creative problem-solving ability
· Strong attention to details
· Highly flexible work attitude
· Strong CRM and ERP knowledge – NetSuite, Sage, Salesforce preferred
· Advanced proficiency with Microsoft Office and Google Suite applications
· Strong focus on TEAMWORK
· Experience working in a US subsidiary with European headquarters a plus
· Is knowledgeable and up to date on changes in the contract/ commercial market, understanding of competitors
· Works to understand the B2B infrastructure and its complications
Responsibilities:
- Build relationships with assigned reps, monitor sales, sets goals via KPI’s
- Assist in hiring new rep groups (prospect, train, visit, etc)
- Meet with customers and reps to address concerns and provide solutions
- Train reps in sales techniques and company product attributes
- Devise effective territory sales and marketing strategies appropriate by region
- Analyze data to find the most efficient sales methods by region
- Present products and services to prospective customers
- Participate in industry or promotional events (e.g. trade shows) to build customer relationships
- Prepare and update contract processes and procedures as needed
- Assess and grow landscape sales according to KPIs
- Monitor competition within assigned region
- Prepare and submit sales and activity reports to the Sales Manager
- Register / monitor new and ongoing projects
- Work with retail team when cross-sell opportunities exist with a retailer/partner store
- Follow-up on estimates in a timely manner – TM following own estimates
