Inside Sales Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Edwardsville, United States Nevco Sports Full time

Nevco Sports, LLC is seeking a highly motivated, detail-oriented and experienced individual to fill an Inside Sales Manager role. This leadership position will oversee and support our inside sales representatives’ team. Nevco Sports, LLC is the largest privately held manufacturer of LED scoreboards, message centers and video displays in the world. Nevco Sports, LLC has an 89-year-old tradition of quality and product innovation.   

 

Summary:

 

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various cross functional departments, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to build a high-performance sales team to exceed sales targets while delivering a high level of customer satisfaction.

Responsibilities:

 

  • Recruiting, training, and supervising members of the inside sales team.
  • Educating inside sales staff on effectively answering common customer questions.
  • Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.
  • Maintaining an accurate record of all leads and actual sales.
  • Preparing accurate sales forecasts to assist the company in making sound business decisions.
  • Regularly evaluating the performance of the inside sales team.
  • Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
  • Recommending and implementing improvements to current sales practices and procedures as needed.
  • Addressing and resolving customer complaints.

 

Required Skills and Experience:

 

  • Bachelor's degree in marketing, business administration, business management, or related field.
  • Proven experience working as an Inside Sales Manager.
  • Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.
  • Excellent leadership skills.
  • Strong analytical and problem-solving skills.
  • Sound organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.



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