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Financial Resource Coor

3 months ago

Morgantown, West Virginia, United States WVU Medicine Full time

Welcome We're excited you're considering an opportunity with us To apply to this position and be considered, click the Apply button located above this message and complete the application in full.

Below, you'll find other important information about this position.

The coordinator shall be designated member of assigned signature area.

They will maintain the primary responsibility for coordinating all financial and The coordinator shall be designated member of assigned signature area.

They will maintain the primary responsibility for coordinating all financial and managed care aspects of the patient experience across the continuum of the patient care encounter.

This position interprets and applies financial policies to make appropriate financial decisions and payment arrangements to ensure the financial viability.

Provides financial education regarding benefits to clinicians, patients and families in understanding their personal financial liability.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

  • High school diploma or equivalent
  • CRCR certification through Healthcare financial management association within 1 years of hire date
EXPERIENCE:

1. 2 years of Healthcare finance experience

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

  • Bachelor degree in business, health information or related field
EXPERIENCE:

1. 5 years of financial counseling experience

  • Experience in Revenue Cycle


CORE DUTIES AND RESPONSIBILITIES:
The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

  • Acts as a resource for patients and their family members on financial and managed care matters
  • Research financial assistance program options and completes all necessary documentation for enrollment.
  • Coordinator will work with other team members on financial clearance matters including; nurses, physicians, financial leaders, and other key stake holders
  • The coordinator will work with patients and families beginning at the point of referral/pre-authorization to ensure all opportunities for financial resolution and communication are met.
  • Knowledge on CPT/ICD codes for assigned service area to ensure appropriate understating and compliance
  • Understand and comply with Patient Access/Utilization Review/Patient Finance procedures as they apply to financial resolution
  • Projects a mature problem-solving response while dealing with interpersonal conflict, medically compromised individuals, dissatisfied patients and stringent time demands.
  • Audits patient accounts to ensure financial arrangements, assistance, and appropriately applied to encounter.
  • Completes patient estimates when needed for families, patients, and insurance companies
  • Complete necessary education and certification as warranted by the assigned signature service area to ensure knowledge and adherence to regulations
  • Superior computer and writing skills that effectively project positive and a customer centered interaction.


PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent walking, standing, stooping, kneeling, reaching, pushing, lifting, grasping and feeling are necessary body movements utilized in performing duties through the work shift.
  • Must be able to sit for extended periods of time.
  • Visual acuity must be within normal range.
  • Must have manual dexterity to operate keyboards, fax machine, telephone and other business machines.


WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

  • Good communication skills are necessary to interact effectively with management, staff and external customers.
  • Extensive knowledge of personal computers and Microsoft Excel and Access software preferred.
  • Familiarity with medical terminology.
  • Able to work independently
  • Must be able to read and write in legible English.
  • Must have reading and comprehension ability.
  • Must be able to communicate effectively.
Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

545 WVUH Patient Access

Address:

1 Medical Center Drive

Morgantown

West Virginia

WVU Medicine is proud to be an Equal Opportunity employer.

We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.